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National Mental Health Performance Framework

The National Mental Health Performance Framework has been superseded by National Mental Health Performance Framework 2020.

The National Mental Health Performance Framework (NMHPF) was developed in 2005 as a key strategy for facilitating a culture of continuous quality improvement in mental health service delivery. The framework supports Australian and state and territory governments’ commitment to improving accountability and transparency at the Mental Health Service Organisation (MHSO) level.

The NMHPF follows the tier and structure domain of the National Health Performance Framework (NHPF). The three tiers of performance are as follows:

Dimensions of this framework

  • Tier I-Health Status and Outcomes

    How healthy are Australians? Is it the same for everyone? Where is the most opportunity for improvement?

    Sub-dimensions of this framework

    • Deaths

      Age or condition specific mortality rates.

    • Health Conditions

      Prevalence of disease, disorder, injury or trauma or other health-related states
    • Human Function

      Alterations to body, structure or function (impairment), activities (activity limitation) and participation (restrictions in participation)
    • Life Expectancy & Wellbeing

      Broad measures of physical, mental, and social wellbeing of individuals and other derived indicators such as Disability Adjusted Life Expectancy (DALE)
  • Tier II-Determinants of Health

    Are the factors determining health changing for the better? Is it the same for everyone? Where and for whom are they changing for the worse?

    Sub-dimensions of this framework

    • Community Capacity

      Characteristics of communities and families such as population density, age distribution, health literacy, housing, community support services and transport
    • Environmental Factors

      Physical, chemical and biological factors such as air, water, food and soil quality resulting from chemical pollution and waste disposal
    • Health Behaviours

      Attitudes, beliefs knowledge and behaviours (e.g. patterns of eating, physical activity, excess alcohol consumption and smoking)
    • Person-related Factors

      Genetic-related susceptibility to disease and other factors such as blood pressure, cholesterol levels and body weight
    • Socioeconomic Factors

      Socio-economic factors such as education, employment, per capita expenditure on health, and average weekly earnings
  • Tier III-Health System Performance

    How well is the health system performing in delivering quality health actions to improve the health of all Australians? Is it the same for everyone?

    Sub-dimensions of this framework

    • Accessible

      Ability of people to obtain health care at the right place and right time irrespective of income, geography and cultural background

      Indicators in this framework

      • KPIs for Australian Public Mental Health Services: PI 11J – Rate of pre-admission community care, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 12J – Rate of post-discharge community care, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 08J – Proportion of population receiving clinical mental health care, 2015
        Health, Standard 13/04/2016
      • KPIs for Australian Public Mental Health Services: PI 09J – New client index, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 09 – New client index, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 10 – Comparative area resources, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 11 – Rate of pre-admission community care, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 12 – Rate of post-discharge community care, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 09J – New client index, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 11J – Rate of pre-admission community care, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 12J – Rate of post-discharge community care, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 08J – Proportion of population receiving clinical mental health care, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 08 – Proportion of population receiving clinical mental health care, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 11J – Rate of pre-admission community care, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 12J – Rate of post-discharge community care, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 08J – Proportion of population receiving clinical mental health care, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 09J – New client index, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 08 – Population access to specialised clinical mental health care, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 08J – Population access to specialised clinical mental health care, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 09J – Mental health new client index, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 11J – Pre-admission community mental health care, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12J – Post-discharge community mental health care, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 08 – Population access to specialised clinical mental health care, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 09 – New Client Index, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 10 – Comparative area resources, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 08J – Population access to specialised clinical mental health care, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 09J – Mental health new client index, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12J – Post-discharge community mental health care, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 09 – Mental health New client index, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 10 – Comparative area resources, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 11J – Pre-admission community mental health care, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12 – Post-discharge community mental health care, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12 – Post-discharge community mental health care, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 11 – Pre-admission community mental health care, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 11 – Pre-admission community mental health care, 2018 (Service level)
        Health, Superseded 16/02/2021
    • Appropriate

      The care, intervention or action provided is relevant to the consumer’s and/or carer’s needs and based on established standards

      Indicators in this framework

      • KPIs for Australian Public Mental Health Services: PI 04J – Average length of acute inpatient stay, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 06J – Average treatment days per three-month community care period, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 03J – National Service Standards compliance, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 15J – Rate of seclusion, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 03 – National Service Standards compliance, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 04 – Average length of acute inpatient stay, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 06 – Average treatment days per three-month community care period, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 15 – Rate of seclusion, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 03J – National Service Standards compliance, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 04J – Average length of acute inpatient stay, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 06J – Average treatment days per three-month community care period, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 15J – Rate of seclusion, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 15J – Rate of seclusion, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 03J – National Service Standards compliance, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 04J – Average length of acute inpatient stay, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 06J – Average treatment days per three-month community care period, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 03 – National Mental Health Service Standards compliance, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 03J – National Mental Health Service Standards compliance, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 03 – National Mental Health Service Standards compliance, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 04 – Average length of acute mental health inpatient stay, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 06 – Average treatment days per three-month community mental health care period, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 03J – National Mental Health Service Standards compliance, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 04J – Average length of acute mental health inpatient stay, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 04 – Average length of acute mental health inpatient stay, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 06 – Average treatment days per three-month community mental health care period, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 15 – Seclusion rate, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 15 – Seclusion rate, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 04J – Average length of acute mental health inpatient stay, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 06J – Average treatment days per three-month community mental health care period, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 06J – Average treatment days per three-month community mental health care period, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 16J – Restraint rate, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 16 – Restraint rate, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 16 – Restraint rate, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 16J – Restraint rate, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 15J – Seclusion rate, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 15J – Seclusion rate, 2018
        Health, Superseded 16/02/2021
    • Capable

      An individual or service’s capacity to provide a health service based on skills and knowledge

      Indicators in this framework

      • KPIs for Australian Public Mental Health Services: PI 13 – Consumer outcomes participation, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 03J – National Service Standards compliance, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 14J – Outcomes readiness, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 03 – National Service Standards compliance, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 14 – Outcomes readiness, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 03J – National Service Standards compliance, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 14J – Outcomes readiness, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 14J – Outcomes readiness, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 03J – National Service Standards compliance, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 03 – National Mental Health Service Standards compliance, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 03J – National Mental Health Service Standards compliance, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 03 – National Mental Health Service Standards compliance, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 13 – Mental health consumer outcomes participation, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 03J – National Mental Health Service Standards compliance, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 13 – Mental health consumer outcomes participation, 2019 (Service level)
        Health, Superseded 16/02/2021
    • Continuous

      Ability to provide uninterrupted, coordinated care or service across programs, practitioners, organisations and levels over time

      Indicators in this framework

      • KPIs for Australian Public Mental Health Services: PI 02J – 28 day readmission rate, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 11J – Rate of pre-admission community care, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 12J – Rate of post-discharge community care, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 02 – 28 day readmission rate, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 11 – Rate of pre-admission community care, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 12 – Rate of post-discharge community care, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 02J – 28 day readmission rate, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 11J – Rate of pre-admission community care, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 12J – Rate of post-discharge community care, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 11J – Rate of pre-admission community care, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 12J – Rate of post-discharge community care, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 02J – 28 day readmission rate, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 02J – Mental health readmissions to hospital, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 11J – Pre-admission community mental health care, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12J – Post-discharge community mental health care, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12J – Post-discharge community mental health care, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 02J – Mental health readmissions to hospital, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12 – Post-discharge community mental health care, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12 – Post-discharge community mental health care, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 11 – Pre-admission community mental health care, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 11 – Pre-admission community mental health care, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 02 – 28 day mental health readmissions, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 02 – Mental health readmissions to hospital, 2019 (Service level)
        Health, Superseded 16/02/2021
    • Effective

      Care, intervention or action achieves desired outcome

      Indicators in this framework

      • KPIs for Australian Public Mental Health Services: PI 02J – 28 day readmission rate, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 01J – Change in consumer's clinical outcomes, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 01 – Change in consumer's clinical outcomes, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 02 – 28 day readmission rate, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 01J – Change in consumer's clinical outcomes, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 02J – 28 day readmission rate, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 02J – 28 day readmission rate, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 01J – Change in consumer's clinical outcomes, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 02J – Mental health readmissions to hospital, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 01 – Change in mental health consumer's clinical outcomes, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 01 – Changes in mental health consumers' clinical outcomes, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 02J – Mental health readmissions to hospital, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 01J – Change in mental health consumer's clinical outcomes, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 01J – Change in mental health consumer's clinical outcomes, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 02 – 28 day mental health readmissions, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 02 – Mental health readmissions to hospital, 2019 (Service level)
        Health, Superseded 16/02/2021
    • Efficient

      Achieving desired results with most cost effective use of resources

      Indicators in this framework

      • KPIs for Australian Public Mental Health Services: PI 04J – Average length of acute inpatient stay, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 05J – Average cost per acute admitted patient day, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 06J – Average treatment days per three-month community care period, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 07J – Average cost per community treatment day, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 04 – Average length of acute inpatient stay, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 05 – Average cost per acute admitted patient day, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 06 – Average treatment days per three-month community care period, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 07 – Average cost per community treatment day, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 04J – Average length of acute inpatient stay, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 05J – Average cost per acute admitted patient day, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 06J – Average treatment days per three-month community care period, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 07J – Average cost per community treatment day, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 04J – Average length of acute inpatient stay, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 05J – Average cost per acute admitted patient day, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 06J – Average treatment days per three-month community care period, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 07J – Average cost per community treatment day, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 05 – Average cost per acute mental health admitted patient day, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 05 – Average cost per acute mental health admitted patient day, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 05J – Average cost per acute mental health admitted patient day, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 04 – Average length of acute mental health inpatient stay, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 06 – Average treatment days per three-month community mental health care period, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 07 – Average cost per community mental health treatment day, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 04J – Average length of acute mental health inpatient stay, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 05J – Average cost per acute mental health admitted patient day, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 04 – Average length of acute mental health inpatient stay, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 06 – Average treatment days per three-month community mental health care period, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 07 – Average cost per community mental health treatment day, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 04J – Average length of acute mental health inpatient stay, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 06J – Average treatment days per three-month community mental health care period, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 06J – Average treatment days per three-month community mental health care period, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 07J – Average cost per community mental health treatment day, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 07J – Average cost per community mental health treatment day, 2019
        Health, Superseded 16/02/2021
    • Responsive

      Service provides respect for persons and is consumer and carer orientated: respect for dignity, confidential, participate in choices, prompt, quality of amenities, access to social support networks, and choice provider

      Indicators in this framework

      • KPIs for Australian Public Mental Health Services: PI 13 – Consumer outcomes participation, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 13 – Mental health consumer outcomes participation, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 13 – Mental health consumer outcomes participation, 2019 (Service level)
        Health, Superseded 16/02/2021
    • Safe

      Potential risks of an intervention or the environment are identified and avoided or minimised

      Indicators in this framework

      • KPIs for Australian Public Mental Health Services: PI 12J – Rate of post-discharge community care, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 15J – Rate of seclusion, 2015
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 12 – Rate of post-discharge community care, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 15 – Rate of seclusion, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 12J – Rate of post-discharge community care, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 15J – Rate of seclusion, 2016
        Health, Superseded 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 12J – Rate of post-discharge community care, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 15J – Rate of seclusion, 2017
        Health, Standard 14/06/2017
      • KPIs for Australian Public Mental Health Services: PI 12J – Post-discharge community mental health care, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12J – Post-discharge community mental health care, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 15 – Seclusion rate, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 15 – Seclusion rate, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 15J – Seclusion rate, 2019
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 15J – Seclusion rate, 2018
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12 – Post-discharge community mental health care, 2019 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 12 – Post-discharge community mental health care, 2018 (Service level)
        Health, Superseded 16/02/2021
    • Sustainable

      System or organisations’ capacity to provide infrastructure such as workforce, facilities and equipment, and be innovative and respond to emerging needs (research, monitoring)

      Indicators in this framework

      • KPIs for Australian Public Mental Health Services: PI 10 – Comparative area resources, 2015–
        Health, Standard 19/11/2015
      • KPIs for Australian Public Mental Health Services: PI 10 – Comparative area resources, 2018 (Service level)
        Health, Superseded 16/02/2021
      • KPIs for Australian Public Mental Health Services: PI 10 – Comparative area resources, 2019 (Service level)
        Health, Superseded 16/02/2021
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