CODE 1 Accommodation services Choose this code where a referral is made to accommodation services such as accommodation advocacy services, accommodation providers and homelessness services. CODE 2 Advocacy services Choose this code where a referral is made to advocacy services, for example Aged and Disability Advocacy Australia. CODE 3 Aged care services Choose this code where a referral is made to aged care services, such as help at home, short-term care and residential aged care. CODE 4 Complaints services Choose this code where a referral is made to complaints services, such as the Aged Care Quality and Safety Commission. CODE 5 Emergency services Choose this code where a referral is made to emergency services. Includes ambulance and police services. CODE 6 Financial services Choose this code where a referral is made to financial services, such as banks, Centrelink, or financial advisors. CODE 7 Guardianship and administration services Choose this code where a referral is made to guardianship and administration services, such as the Public Guardian, Public Trustee and Civil and Administrative Tribunals. CODE 8 Safeguarding or risk mitigation services Choose this code where a referral is made to an organisation which provides safeguarding or risk mitigation services. CODE 9 Health services Choose this code where a referral is made to health services, such as GP, specialists, allied health services, social workers or other health care services. CODE 10 Interpreting services Choose this code where a referral is made to interpreting services, such as the Translating and Interpreting Service or National Relay Service. CODE 11 Legal services Choose this code where a referral is made to legal services, such as community legal centres, Legal Aid, Private solicitor, Seniors Legal and Support Service, courts or the coroner. CODE 12 Mediation services Choose this code where a referral is made to mediation services. This includes professional mediation services only. Does not include mediation by a friend or family member. CODE 13 Support services Choose this code where a referral is made to support services, such as carer support (e.g. Dementia Australia), counselling, domestic violence crisis services, emergency relief, seniors enquiry line, Relationships Australia, interstate or international supports. CODE 88 Other Choose this code where a referral is made to services not listed above. CODE 97 Not applicable Choose this code where a referral is not made. CODE 99 Not stated/inadequately described Choose this code when the information is not stated or otherwise inadequately described (e.g. when a response has not been recorded.) |