Client—case management plan indicator, yes/no code N

Identifying and definitional attributes

• Homelessness, Standard 10/08/2018

Value domain attributes

Representational attributes

Collection and usage attributes

CODE 9    Not stated/inadequately described

This code is not for use in primary data collections.

Data element attributes

Collection and usage attributes

This metadata item would be collected either at an initial assessment or subsequent assessments of a person(s).

Due to the variety across community services as to what constitutes a case management plan, and whether it is considered to be developed, agreed to and implemented, it is up to individual collections to further clearly specify these aspects when collecting data for their individual purposes. This could include whether or not the plan is written.

An example of a question used by the Day Therapy Centre program (DTC) to establish whether a care plan has been developed for the client is:

Was a care plan developed for the person?

• Yes
• No

Individual collections may also have certain quality issues regarding case management plans that may be as important as whether or not one has been developed.

A case management plan is a personal plan or a support agreement that usually has a statement of the person(s) problems or needs, some goals for the person(s) and strategies to achieve those goals. It is usually developed between the person and agency as a result of an assessment process.

The plan or agreement can relate to services provided by one agency or a number of agencies.

Source and reference attributes

Australian Institute of Health and Welfare

National Community Services Data Dictionary Version 2, 2000

Relational attributes