Service Agreement - Department of Health and Human Services Tasmania: 2014, Total time (hours) spent by ambulance presentations in offload delay, 2014
Identifying and definitional attributes
|Metadata item type:||Indicator|
|Short name:||Ambulance offload delay (hours)|
|Synonymous names:||Ambulance offload delay; Ambulance ramping|
Tasmanian Health, Superseded 09/12/2016
This indicator measures the amount of time, in hours, that ambulance presentation to an emergency department resulted in offload delay (delay from triage time to handover time of more than 15 minutes). Ambulance offload delay is measured from when triage occurred while the care of the patient was still under the responsibility of ambulance officers until the care was fully transferred to the emergency department.
The Emergency Care Network Steering Committee and the Tasmanian Ambulance Service set the benchmark of 15 minutes for a safe and timely transfer of a patient from the care of ambulance crew to emergency department staff.
A patient is considered to have Ambulance Offload Delay (AOD) when they are still under the care of ambulance crew 15 minutes after their arrival to the emergency department. The amount of time spent AOD is set to zero at the 15 minutes mark, consequently a patient under the care of ambulance crew and located at the emergency department for 20 minutes would be considered to have an AOD of 5 minutes.
Service Agreement - Department of Health and Human Services Tasmania: 2014
Tasmanian Health, Superseded 12/12/2016