Use of formal complaints mechanism for consumer participation arrangements indicator
Property Attributes
Identifying and definitional attributes | |
Metadata item type:![]() | Property |
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METEOR identifier:![]() | 564668 |
Registration status:![]() | Health, Standard 13/11/2014 |
Definition:![]() | An indicator of whether an organisation has a formal internal complaints mechanism in which complaints can be made by consumers and are regularly (at least quarterly over the reporting period) reviewed by a committee that includes consumers, in order to include the participation of consumers in the planning, delivery and evaluation of a service. |
Property group:![]() | Organisational characteristics |
Source and reference attributes | |
Submitting organisation:![]() | Australian Institute of Health and Welfare |
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Relational attributes | |
Related metadata references:![]() | Supersedes Use of formal complaints mechanism for consumer participation arrangements indicator Health, Superseded 13/11/2014 |
Data Element Concepts implementing this property:![]() |
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