Identifying and definitional attributes

Metadata item type:Glossary Item
METeOR identifier:721755
Registration status:Health, Standard 16/01/2020

Self-help—online includes structured interactive online programs which take people, who have a lived experience of mental illness, through exercises to help them develop skills to handle life's challenges more effectively.

Unlike Counselling, support, information and referral–online, services which fall under Self-help—online never involve interaction with another person, only interaction with the online program’s content.


Mental health non-government organisation establishments service type taxonomy.

Collection and usage attributes

Guide for use:

Distinguishing features:

  • Population-based (rather than individually-tailored)
  • Conducted online
  • Not individually facilitated by another person
  • Available 24 hours a day


  • Cognitive behaviour therapy- (CBT) based programs
  • Interpersonal psychotherapy- (IPT) based programs


  • Mutual support and self-help activities which incidentally occur online, e.g. online support groups (these services are not currently reported in the Mental health non-government organisation establishments DSS)

Source and reference attributes

Submitting organisation:

Australian Institute of Health and Welfare

Relational attributes

Related metadata references:

Supersedes Self-help—online Health, Superseded 16/01/2020

Metadata items which use this glossary item:

Mental health non-government organisation payments cluster Health, Standard 16/01/2020

Mutual support and self-help Health, Standard 16/01/2020