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KPIs for Australian Public Mental Health Services: PI 03 – National Service Standards compliance, 2015–

Identifying and definitional attributes

Metadata item type:Help on this termIndicator
Indicator type:Help on this termIndicator
Short name:Help on this termMHS PI 03: National Service Standards compliance, 2015–
METeOR identifier:Help on this term596823
Registration status:Help on this termHealth, Standard 19/11/2015
Description:Help on this term

Proportion of the mental health service organisation's services (weighted by expenditure) that have been reviewed against the National Standards for Mental Health Services. This indicator grades services into four categories:

  • Level 1: Services have been reviewed by an external accreditation agency and judged to have met all national standards
  • Level 2: Services have been reviewed by an external accreditation agency and judged to have met some but not all National Standards
  • Level 3: Services are: (i) in the process of being reviewed by an external accreditation agency but the outcomes are not known; or (ii) booked for review by an external accreditation agency
  • Level 4: Mental health services that do not meet criteria detailed under Levels 1 to 3. (i) Services engaged in self-assessment in relation to the National Standards but did not have a contractual arrangement with an external accreditation agency for review; (ii) Services had not commenced the preparations for review by an external accreditation agency but this was intended to be undertaken in the future; and (iii) It had not been resolved whether the service unit would undertake review by an external accreditation agency under the National standards.

NOTE: This indicator is related to MHS PI 03J: National Service Standards compliance (Jurisdictional level version). There are no technical differences in the calculation methodologies between the Service level version and the Jurisdictional level version of this indicator.

Rationale:Help on this term

The National Standards for Mental Health Services provide an agreed national framework for service quality and consistency. All Australian mental health services are required to be accredited against the National Standards.

Implementation of the National Standards for Mental Health Services has been agreed by all jurisdictions.

Indicator set:Help on this termKey Performance Indicators for Australian Public Mental Health Services (Service level version) (2015–) Health, Standard 19/11/2015

Collection and usage attributes

Computation description:Help on this term

Coverage/Scope:

All specialised public mental health services, with the following exceptions:

  • Aged care residential services subject to Australian Government residential aged care reporting and service standards requirements.

Methodology:

  • Recurrent costs include costs directly attributable to specialised mental health services plus a proportional share of overhead costs (indirect expenditure). Cost data for this indicator are based on gross recurrent expenditure as compiled by State/Territory data providers according to the specifications of the Mental Health Establishments National Minimum Data Set. As such, it is subject to the concepts, definitions and costing methodology developed for the NMDS.
  • Expenditure on service units reaching each of the four levels are to be summed when calculating numerator.
Computation:Help on this term

(Numerator ÷ Denominator) x 100

Calculated separately for each level

Numerator:Help on this term

Total expenditure by mental health service organisations on specialised public mental health services that meet the definition of level X, where X is the level at which the indicator is being measured (either Level 1, Level 2, Level 3 or Level 4).

Denominator:Help on this term

Total mental health service organisation expenditure on specialised public mental health services.

Comments:Help on this term
  • Mapping of levels to National Minimum Data Set Mental Health Establishments (MHE) codes as follows: Level 1: MHE code 1; Level 2: MHE codes 2; Level 3: MHE codes 3-4; Level 4: MHE codes 5-7.
  • Expenditure for services that meet MHE Code 8 should be excluded from the calculation of this indicator.

Representational attributes

Representation class:Help on this termProportion
Data type:Help on this termReal
Unit of measure:Help on this termService type

Indicator conceptual framework

Framework and dimensions:Help on this termAppropriate

Capable

Accountability attributes

Benchmark:Help on this term

Levels at which indicator can be useful for benchmarking:

  • mental health service organisations
  • regional group of services
  • state/territory.
Further data development / collection required:Help on this term

This indicator can be accurately constructed using the Mental Health Establishments NMDS. This is based on the method used to track services developed for the previous National Standards for Mental Health Services (1996). This method will be used until a new approach is developed and implemented in national data collections.

Other issues caveats:Help on this term
  • External review is a process of negotiation between mental health service organisations and the accrediting agency. Accordingly, variations may exist in the extent to which all or some National Standards are deemed to be applicable to individual service units.
  • A review may apply to the service units within a mental health service organisation, not the mental health service organisation as an entity in itself.
  • External accreditation agencies such as the Australian Council on Healthcare Standards and Quality Improvement Council use differing review methodologies.

Source and reference attributes

Submitting organisation:Help on this term

Australian Institute of Health and Welfare on behalf of the National Mental Health Performance Subcommittee

Reference documents:Help on this term

Key Performance Indicators for Australian Public Mental Health Services, Third edition (2014)

Relational attributes

Related metadata references:Help on this term

Has been superseded by National Mental Health Service Standards compliance, 2018– (Service level) Health, Candidate 02/10/2018

See also Specialised mental health service unit—implementation of National standards for mental health services status, code N Health, Superseded 13/11/2014

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