Person—service requested, homelessness code N

Identifying and definitional attributes
Metadata item type:	Data Element
Short name:	Service requested
METEOR identifier:	400408
Registration status:	Homelessness, Superseded 10/08/2018 Housing assistance, Standard 23/08/2010
Definition:	The service(s) requested by a person of a Specialist Homelessness Agency, as represented by a code.
Data Element Concept:	Person—services requested

Value domain attributes

Representational attributes

Representation class:

Code

Data type:

Number

Format:

Maximum character length:

Permissible values:

Value	Meaning
1	Short-term or emergency accommodation
2	Other housing/accommodation
3	General assistance and support
4	Specialised services

Supplementary values:

Value	Meaning
9	Not stated/inadequately described

Data element attributes

Collection and usage attributes

Guide for use:

CODE 1 Short-term or emergency accommodation

Assistance with accommodation in a refuge, a crisis shelter, or in emergency accommodation arranged in hotels, motels by a specialist homelessness agency.

CODE 2 Other housing/accommodation

Other housing/accommodation should be selected where a person is requiring assistance for any other form of housing or accommodation that is not short term or emergency accommodation. This may include assistance to access other forms of accommodation, such as medium term or transitional accommodation, or assistance to maintain their current form of housing/accommodation (i.e. prevent foreclosure on a mortgage, assistance with rental arrears, etc.).

CODE 3 General assistance and support

General assistance and support refers to a wide range of support provided by an agency worker that it is not a specialised service. That is, the support is provided without the expectation that the worker has completed formal, specialised training in that area of assistance. General assistance may cover a range of assistance from financial assistance/information, employment/training assistance, to assistance for domestic/family violence and family/relationship assistance. For a more comprehensive list of possible services see, Service activity - type of service activity.

CODE 4 Specialised services

Specialised services refer to assistance that can be provided only by a person with formal, specialised training in that area of assistance. Specialised services may range from Psychological/psychiatric services to Professional legal services (For a more comprehensive list of possible specialised services see, Service activity - type of service activity). Specialised services may be provided by agency workers, or may require an agency worker to assist the client in receiving external services.

Collection methods:

The permissible values for this data element are used to form the response categories to the question:

'Please indicate the service(s) the person requires from your agency, from the list below:'