CODE 1 In person The healthcare provider delivers the service in the physical presence of the patient (i.e., in the same room). Codes 1 and 3 provide a measure of 'face-to-face' service delivery. CODE 2 Telephone The healthcare provider delivers the service using a telephone. This includes teleconference. CODE 3 Videoconference The healthcare provider delivers the service using a video conferencing platform. Codes 1 and 3 provide a measure of 'face-to-face' service delivery. CODE 4 Electronic mail / messaging The healthcare provider delivers the service via electronic mail, or other electronic messaging services, including instant messaging. CODE 5 Postal/courier service The healthcare provider delivers the service via postal (including courier) services. CODE 6 Patient self-administered The health service was delivered via a means that does not involve direct interaction with a healthcare provider (however is under the care/review of the healthcare provider) such as home based procedures and remote home based diagnostic monitoring (telemonitoring) that the patient self-administers without assistance from a healthcare provider. CODE 7 Non-client event This category covers services where the patient did not participate in the service such as multidisciplinary case conference. CODE 8 Other The health service involved a direct interaction with a health provider via a means not covered by any other category. |