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Service contact—group session indicator

Metadata item type:Help on this termData Element Concept
METeOR identifier:Help on this term744357
Registration status:Help on this termHealth, Standard 17/12/2021
Definition:Help on this term

An indicator of whether a health service contact was delivered in a group.

Object Class attributes

Identifying and definitional attributes

Object class:Service contact
Definition:Help on this term

A contact between a patient/client and an ambulatory care health unit (including outpatient and community health units) which results in a dated entry being made in the patient/client record.

Specialisation of:Help on this termService/care event

Collection and usage attributes

Guide for use:Help on this term

Identifies service delivery at the patient level for mental health services (including consultation/liaison, mobile and outreach services).

A service contact can include either face-to-face, telephone or video link service delivery modes. Service contacts would either be with a client, carer or family member or another professional or mental health worker involved in providing care and do not include contacts of an administrative nature (e.g. telephone contact to schedule an appointment) except where a matter would need to be noted on a patient's record.

Handover activity is the transfer of professional responsibility for a client to another professional. Where handover activity has occurred, and it meets the definition of a service contact, it is in scope for collection (ACSQHC, 2019).

Service contacts may be differentiated from administrative and other types of contacts by the need to record data in the client record. However, there may be instances where notes are made in the client record that have not been prompted by a service contact with a patient/client (e.g. noting receipt of test results that require no further action). These instances would not be regarded as a service contact.

Comments:Help on this term

The proposed definition is not able to measure case complexity or level of resource usage with each service contact alone. This limitation also applies to the concept of occasions of service (in admitted patient care) and hospital separations. The National Health Data and Information Standards Committee also acknowledges that information about group sessions or activities that do not result in a dated entry being made in each individual participant's patient/client record is not currently covered by this metadata item.

Property attributes

Identifying and definitional attributes

Property:Group session indicator
Definition:Help on this term

An indicator of services, care or assistance simultaneously being provided to more than one person.

Property group:Help on this termService provision event

Source and reference attributes

Submitting organisation:Help on this term

Australian Institute of Health and Welfare

Data element concept attributes

Source and reference attributes

Submitting organisation:Help on this term

Independent Hospital Pricing Authority

Relational attributes

Related metadata references:Help on this term

Supersedes Service contact—group session indicator Health, Superseded 17/12/2021

Data Elements implementing this Data Element Concept:Help on this term

Service contact—group session indicator, yes/no/not stated/inadequately described code N Health, Standard 17/12/2021

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