Staffed residential services

Identifying and definitional attributes

Metadata item type:Glossary Item
METeOR identifier:721761
Registration status:Health, Standard 16/01/2020

Staffed residential services are those that provide overnight accommodation in a domestic-style environment, which is staffed for a minimum of 6 hours a day and at least 50 hours per week. Accommodation may be provided on a short, medium or long term basis.


Mental health non-government organisation establishments service type taxonomy.

Collection and usage attributes

Guide for use:

Distinguishing features:

  • Deliver services in a setting that provides overnight accommodation to consumers
  • Domestic-style environment
  • Consumers are encouraged to take responsibility for their daily living activities
  • Staff are on-site for a minimum of 6 hours a day and at least 50 hours per week


  • Residential rehabilitation
  • Residential respite
  • Crisis residential services
  • Transitional residential services
  • Step-up step-down services


  • Facilities that are visited via in-reach services provided by NGO staff but where the residence is not regarded as NGO worker’s place of employment
  • Residential mental health care services in scope for reporting at the service unit level within the MHE NMDS

Source and reference attributes

Submitting organisation:

Australian Institute of Health and Welfare

Relational attributes

Related metadata references:

Supersedes Staffed residential services Health, Superseded 16/01/2020

Metadata items which use this glossary item:

Family and carer support Health, Standard 16/01/2020

Mental health non-government organisation payments cluster Health, Standard 16/01/2020

Personalised support—linked to housing Health, Standardisation pending 26/11/2019