Person—service requested, homelessness code N
Identifying and definitional attributes
|Metadata item type:||Data Element|
|Short name:||Service requested|
|Registration status:||Homelessness, Standard 10/08/2018|
The service(s) requested by a person of a Specialist Homelessness Agency, as represented by a code.
|Data Element Concept:||Person—services requested|
Value domain attributes
|Maximum character length:||1|
Data element attributes
Collection and usage attributes
|Guide for use:|
CODE 1 Short-term or emergency accommodation
Assistance with accommodation in a refuge, a crisis shelter, or in emergency accommodation arranged in hotels, motels by a specialist homelessness agency.
CODE 2 Other housing/accommodation
Other housing/accommodation should be selected where a person is requiring assistance for any other form of housing or accommodation that is not short term or emergency accommodation. This may include assistance to access other forms of accommodation, such as medium term or transitional accommodation, or assistance to maintain their current form of housing/accommodation (i.e. prevent foreclosure on a mortgage, assistance with rental arrears, etc.).
CODE 3 General assistance and support
General assistance and support refers to a wide range of support provided by an agency worker that it is not a specialised service. That is, the support is provided without the expectation that the worker has completed formal, specialised training in that area of assistance. General assistance may cover a range of assistance from financial assistance/information, employment/training assistance and family/relationship assistance. It does not include assistance for family and domestic violence. For a more comprehensive list of possible services see Client—service activity type, homelessness code N[N].
CODE 4 Specialised services
Specialised services refer to assistance that can be provided only by a person with formal, specialised training in that area of assistance. Specialised services may range from Psychological/psychiatric services to Professional legal services (For a more comprehensive list of possible specialised services see, Client—service activity type, homelessness code N[N]. Specialised services may be provided by agency workers, or may require an agency worker to assist the client in receiving external services.
CODE 5 Assistance for family and domestic violence
Assistance for family and domestic violence includes a wide range of support focussed around the family and domestic violence experienced or perpetrated by a person. This may include one-to-one discussions or group sessions. It also includes referrals to a domestic violence support group or specialised domestic violence support service or a perpetrator support group or specialised perpetrator support service.
The permissible values for this data element are used to form the response categories to the question:
'Please indicate the service(s) the person requires from your agency, from the list below:'
|Related metadata references:|
Supersedes Person—service requested, homelessness code N Housing assistance, Standard 23/08/2010, Homelessness, Superseded 10/08/2018
|Implementation in Data Set Specifications:|
Specialist Homelessness Services NMDS 2019- Homelessness, Standard 10/08/2018