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Person—service requested, homelessness code N

Identifying and definitional attributes

Metadata item type:Help on this termData Element
Short name:Help on this termService requested
METeOR identifier:Help on this term695917
Registration status:Help on this termHomelessness, Standard 10/08/2018
Definition:Help on this term

The service(s) requested by a person of a Specialist Homelessness Agency, as represented by a code.

Data Element Concept:Person—services requested

Value domain attributes

Representational attributes

Representation class:Help on this termCode
Data type:Help on this termNumber
Format:Help on this termN
Maximum character length:Help on this term1
Permissible values:Help on this term
1Short-term or emergency accommodation
2Other housing/accommodation
3General assistance and support
4Specialised services
5Assistance for family and domestic violence
Supplementary values:Help on this term
9Not stated/inadequately described

Data element attributes

Collection and usage attributes

Guide for use:Help on this term

CODE 1 Short-term or emergency accommodation

Assistance with accommodation in a refuge, a crisis shelter, or in emergency accommodation arranged in hotels, motels by a specialist homelessness agency.

CODE 2 Other housing/accommodation

Other housing/accommodation should be selected where a person is requiring assistance for any other form of housing or accommodation that is not short term or emergency accommodation. This may include assistance to access other forms of accommodation, such as medium term or transitional accommodation, or assistance to maintain their current form of housing/accommodation (i.e. prevent foreclosure on a mortgage, assistance with rental arrears, etc.).

CODE 3 General assistance and support

General assistance and support refers to a wide range of support provided by an agency worker that it is not a specialised service. That is, the support is provided without the expectation that the worker has completed formal, specialised training in that area of assistance. General assistance may cover a range of assistance from financial assistance/information, employment/training assistance and family/relationship assistance. It does not include assistance for family and domestic violence. For a more comprehensive list of possible services see Client—service activity type, homelessness code N[N].

CODE 4 Specialised services

Specialised services refer to assistance that can be provided only by a person with formal, specialised training in that area of assistance. Specialised services may range from Psychological/psychiatric services to Professional legal services (For a more comprehensive list of possible specialised services see, Client—service activity type, homelessness code N[N]. Specialised services may be provided by agency workers, or may require an agency worker to assist the client in receiving external services.

CODE 5 Assistance for family and domestic violence

Assistance for family and domestic violence includes a wide range of support focussed around the family and domestic violence experienced or perpetrated by a person. This may include one-to-one discussions or group sessions. It also includes referrals to a domestic violence support group or specialised domestic violence support service or a perpetrator support group or specialised perpetrator support service.


Collection methods:Help on this term

The permissible values for this data element are used to form the response categories to the question:

'Please indicate the service(s) the person requires from your agency, from the list below:'

Relational attributes

Related metadata references:Help on this term

Supersedes Person—service requested, homelessness code N Housing assistance, Standard 23/08/2010, Homelessness, Superseded 10/08/2018

Implementation in Data Set Specifications:Help on this term

Specialist Homelessness Services NMDS 2019- Homelessness, Standard 10/08/2018

DSS specific attributes +
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