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Service Agreement - Department of Health and Human Services Tasmania: 2016

Identifying and definitional attributes

Metadata item type:Help on this termIndicator Set
Indicator set type:Help on this termOther
METeOR identifier:Help on this term662593
Registration status:Help on this termTasmanian Health, Archived 28/03/2019
Description:Help on this term

Service Agreements between Minister for Health and the Governing Council's of Tasmanian Health Service.

The Service Level Agreement is the key accountability agreement between the Tasmanian Government and the Governing Council of the Tasmanian Health Service (THS). It is a negotiated agreement between the Minister for Health and the THS Governing Council, and sets out:

  • a schedule of services to be provided by the THS
  • performance goals and objectives for the THS
  • performance standards, performance targets and performance measures for the THS
  • reporting requirements
  • a THS performance management process
  • THS funding provisions.

Service Level Agreements are to be finalised by 30 June each year.

Under the National Health Reform Agreement, Service Level Agreements must also be publicly released within 14 calendar days of their finalisation or amendment.

Under the Tasmanian Health Organisations Act 2011, the Service Level Agreements are to be tabled before each House of Parliament, within 10 sitting days after the service agreement is finalised or an amendment is signed.

Relational attributes

Related metadata references:Help on this term

Supersedes Service Agreement - Department of Health and Human Services Tasmania: 2015 Tasmanian Health, Archived 12/12/2016

Has been superseded by Service Agreement - Department of Health and Human Services Tasmania: 2017 Tasmanian Health, Archived 28/03/2019

Outcome areas linked to this Indicator set:Help on this term

Elective surgery access Tasmanian Health, Endorsed 07/12/2016

Emergency Department access Tasmanian Health, Endorsed 07/12/2016

Indicators linked to this Indicator set:Help on this term

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACC 1-2, Emergency Department , Percentage of triage 1 and all emergency department presentations seen within the recommended triage time, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACC12 - Elective Surgery - Number of Category 2 patients who are treated in turn, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACC13 - Elective Surgery - Number of Category 3 patients who are treated in turn, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACC3 - Emergency Department - Percentage of emergency department did not wait presentations, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACC4 - Emergency Department - Percentage of all emergency department patients with an ED length of stay less than 4 hours, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACC5 - Emergency Department - Percentage of emergency department patients admitted through the ED with an ED length of stay less than 8 hours, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACC6 - Emergency Department -Percentage of all emergency department patients with an ED length of stay less than 24 hours, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACC7 - Elective Surgery - Average overdue wait days for all patients currently ready for care on the Elective Surgery Waiting List, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACC8 - Elective Surgery - Maximum waiting days for patients currently ready for care on the Elective Surgery Waiting List, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACC9-11 - Elective Surgery - Percentage of elective surgery patients seen within the clinically recommended time by urgency category, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, ACT1, Admitted patient, Acute admitted raw separations, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, EFF3-4, Emergency Department, Total time (hours) spent by ambulance presentations in offload delay, 2016 Tasmanian Health, Archived 28/03/2019

Service Agreement - Department of Health and Human Services Tasmania: 2016, EFF5 - Elective Surgery - Number of Hospital initiated postponements for pre and post admission for Elective Surgery procedures, 2016 Tasmanian Health, Archived 28/03/2019

Collection and usage attributes

Implementation start date:Help on this term01/07/2016
Implementation end date:Help on this term30/06/2017

Source and reference attributes

Submitting organisation:Help on this term

Department of Health and Human Services Tasmania

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