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Your Experience of Service National Best Endeavours Data Set

Identifying and definitional attributes

Metadata item type:Help on this termData Set Specification
METeOR identifier:Help on this term635068
Registration status:Help on this termHealth, Standard 25/01/2018
DSS type:Help on this termData Set Specification (DSS)
Scope:Help on this term

The scope of the Your Experience of Service National Best Endeavours Data Set (YES NBEDS) is state and territory public sector Specialised mental health services.

Specialised mental health services are those with a primary function to provide treatment, rehabilitation or community support targeted towards people with a mental disorder or psychiatric disability. These activities are delivered from a service or facility that is readily identifiable as both ‘specialised’ and ‘serving a mental health care function’.

A service is not defined as a specialised mental health service solely because its clients include people affected by a mental disorder or psychiatric disability.

The definition excludes specialist drug and alcohol services and services for people with intellectual disabilities, except where they are specifically established to assist people affected by a mental disorder who also have drug and alcohol related disorders or intellectual disability.

The services can be sub-units of hospitals that are not, themselves, specialised mental health establishments (for example designated psychiatric units and wards, outpatient clinics etc).

Collection and usage attributes

Statistical unit:Help on this term

Person

Guide for use:Help on this term

The NBEDS contains metadata describing 26 questions included in the YES survey, which explores the experience of service by people in the three months prior to the survey completion. The exact wording of each survey question to be used in collection of this NBEDS can be found in the DSS specific information for each data element. The NBEDS also includes a number of demographic or contextual data elements. Free text fields that are part of the survey are not included.

Collection methods:Help on this term

A recommended survey sampling methodology is not specified by this NBEDS.

Comments:Help on this term

Glossary terms that are relevant to this data set are included here:

Admitted patient mental health care service

Ambulatory mental health care service

Mental health consumer

Residential mental health care service

The YES survey instrument is available for use by appropriate organisations that enter a licensing agreement specifying conditions of use. The survey instrument, detailed additional user guidelines and mandatory licensing arrangements are available on the Mental health services in Australia website.

Source and reference attributes

Submitting organisation:Help on this term

Mental Health Information Strategy Standing Committee

Steward:Help on this termAustralian Institute of Health and Welfare
Origin:Help on this term

This survey was developed under the guidance of the Mental Health Information Strategy Standing Committee (MHISSC) as part of the Commonwealth Consumer Experiences of Care project. It aims to give effect to the commitments in the Fourth National Mental Health Plan to strengthen the focus of the mental health sector on measures of consumer experiences of care. 

The Victorian Department of Health was contracted to deliver this project by the then Australian Government Department of Health and Ageing.

Reference documents:Help on this term

Australian Institute of Health and Welfare 2016. Mental health services in Australia, Your Experience of Service survey instrument. Canberra. Viewed 5 December 2016, http://mhsa.aihw.gov.au/committees/mhissc/YES-survey/

Metadata items in this Data Set SpecificationHelp on this term

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Seq No.Help on this termMetadata itemHelp on this term ObligationHelp on this term Max occursHelp on this term
1Person—felt welcome, 5 point frequency scale code NMandatory1
2Person—respect shown for how feeling, 5 point frequency scale code NMandatory1
3Person—felt safe, 5 point frequency scale code NMandatory1
4Person—privacy was respected, 5 point frequency scale code NMandatory1
5Person—staff showed hopefulness for future, 5 point frequency scale code NMandatory1
6Person—individuality and values were respected, 5 point frequency scale code NMandatory1
7Person—staff effort to be available when wanted, 5 point frequency scale code NMandatory1
8Person—access to treating doctor or psychiatrist, 5 point frequency scale code NMandatory1
9Person—fair treatment if a complaint was made, 5 point frequency scale code NMandatory1
10Person—opinions about involvement of family or friends in care respected, 5 point frequency scale code NMandatory1
11Person—facilities and environment met needs, 5 point frequency scale code NMandatory1
12Person—listened to in all aspects of care and treatment, 5 point frequency scale code NMandatory1
13Person—staff teamwork in care and treatment, 5 point frequency scale code NMandatory1
14Person—staff discussed effects of medication and treatments, 5 point frequency scale code NMandatory1
15Person—opportunity to discuss progress with staff, 5 point frequency scale code NMandatory1
16Person—activities that suited, 5 point frequency scale code NMandatory1
17Person—family and carers given opportunity for involvement, 5 point frequency scale code NMandatory1
18Person—information given about service, 5 point performance scale code NMandatory1
19Person—explanation of rights and responsibilities, 5 point performance scale code NMandatory1
20Person—access to peer support, 5 point performance scale code NMandatory1
21Person—needs considered in development of a care plan, 5 point performance scale code NMandatory1
22Person—convenience of location, 5 point performance scale code NMandatory1
23Person—effect on hopefulness for future, 5 point performance scale code NMandatory1
24Person—effect of service on ability to manage day to day life, 5 point performance scale code NMandatory1
25Person—effect of service on overall well-being, 5 point performance scale code NMandatory1
26Person—overall experience of care, 5 point performance scale code NMandatory1
-Establishment—Australian state/territory identifier, code NMandatory1
-Establishment—region identifier, X[X]Mandatory1
-Establishment—region name, text XXX[X(57)]Mandatory1
-Establishment—service unit cluster identifier, XXXXXConditional1
-Establishment—service unit cluster name, text XXX[X(97)]Conditional1
-Person—age range, code NMandatory1
-Person—gender, code XMandatory1
-Person—help completing survey, person who helped code NMandatory1
-Person—help completing survey, yes/no/unknown/not stated/inadequately described code NMandatory1
-Person—Indigenous status, code NMandatory1
-Person—involuntary treatment indicator, yes/no/unknown/not stated/inadequately described code NMandatory1
-Person—main language other than English spoken at home, code (ASCL 2016) N[NNN]Mandatory1
-Person—mode of statistical survey completion, code N[N]Mandatory1
-Person—period of time care received, code NMandatory1
-Specialised mental health service organisation—organisation identifier, XXXXMandatory1
-Specialised mental health service—admitted patient care program type, code NConditional1
-Specialised mental health service—admitted patient service unit identifier, XXXXXXConditional1
-Specialised mental health service—admitted patient service unit name, text XXX[X(97)]Conditional1
-Specialised mental health service—ambulatory service unit identifier, XXXXXXConditional1
-Specialised mental health service—ambulatory service unit name, text XXX[X(97)]Conditional1
-Specialised mental health service—residential service unit identifier, XXXXXXConditional1
-Specialised mental health service—residential service unit name, text XXX[X(97)]Conditional1
-Specialised mental health service—target population group, code NMandatory1
-Survey—sample population, code NMandatory1
-Survey—survey language, code (ASCL 2016) N[NNN]Mandatory1
-Survey—type of enumeration period, code NMandatory1
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