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Service Agreement - Department of Health and Human Services Tasmania: 2014

Identifying and definitional attributes

Metadata item type:Help on this termIndicator Set
Indicator set type:Help on this termOther
METeOR identifier:Help on this term581407
Registration status:Help on this termTasmanian Health, Archived 12/12/2016
Description:Help on this term

Service Agreements between Minister for Health and the Governing Council's of Tasmanian Health Organisations.

The Service Level Agreement is the key accountability agreement between the Tasmanian Government and the Governing Council of each Tasmanian Health Organisation (THO). It is a negotiated agreement between the Minister for Health and the THO Governing Council, and sets out:

  • a schedule of services to be provided by the THO
  • performance goals and objectives for the THO
  • performance standards, performance targets and performance measures for the THO
  • reporting requirements
  • a THO performance management process
  • THO funding provisions.

Service Level Agreements are to be finalised by 30 June each year.

Under the National Health Reform Agreement, Service Level Agreements must also be publicly released within 14 calendar days of their finalisation or amendment.

Under the Tasmanian Health Organisations Act 2011, the Service Level Agreements are to be tabled before each House of Parliament, within 10 sitting days after the service agreement is finalised or an amendment is signed.

Relational attributes

Related metadata references:Help on this term

Supersedes Service Agreement - Department of Health and Human Services Tasmania: 2013 Tasmanian Health, Archived 12/12/2016

Has been superseded by Service Agreement - Department of Health and Human Services Tasmania: 2015 Tasmanian Health, Archived 12/12/2016

Outcome areas linked to this Indicator set:Help on this term

Elective surgery access Tasmanian Health, Endorsed 07/12/2016

Emergency Department access Tasmanian Health, Endorsed 07/12/2016

Indicators linked to this Indicator set:Help on this term

Service Agreement - Department of Health and Human Services Tasmania: 2014, Elective surgery admissions (including emergency admissions), 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Number of over boundary, urgency category 1 patients on the elective surgery waiting list, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Number of over boundary, urgency category 2 patients on the elective surgery waiting list, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Number of over boundary, urgency category 3 patients on the elective surgery waiting list, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Number of patients on elective surgery waiting lists waiting longer than 365 days, 2014 Tasmanian Health, Endorsed 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Percentage of all emergency department presentations seen within the recommended triage time, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Percentage of emergency department did not wait presentations, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Percentage of patients with transfer of care completed within 15 and 30 minutes, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Percentage of triage 1 emergency department presentations seen within the recommended triage time, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Percentage of triage 2 emergency department presentations seen within the recommended triage time, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Percentage of urgency category 1 elective surgery patients seen within the clinically recommended time, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Time until most admitted patients (90%) departed emergency department, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Total time (hours) spent by ambulance presentations in offload delay, 2014 Tasmanian Health, Archived 09/12/2016

Service Agreement - Department of Health and Human Services Tasmania: 2014, Weighted separations, 2014 Tasmanian Health, Archived 09/12/2016

Collection and usage attributes

Implementation start date:Help on this term01/07/2014
Implementation end date:Help on this term30/06/2015

Source and reference attributes

Submitting organisation:Help on this termDepartment of Health and Human Services Tasmania
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