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Care coordination

Identifying and definitional attributes

Metadata item type:Help on this termGlossary Item
METeOR identifier:Help on this term494985
Registration status:Help on this termHealth, Superseded 16/01/2020
Definition:Help on this term

Care coordination services provide a single point of contact (via a Care Facilitator) for people (and their families/carers) with lived experience of mental illness and complex care needs.  Care Facilitators will be responsible for ensuring all of the patients’ care needs, clinical and non-clinical and as determined by a nationally consistent assessment tool, are being met (Commonwealth of Australia 2012).

Context:Help on this termMental health non-government organisation establishments service type taxonomy.

Collection and usage attributes

Guide for use:Help on this termDistinguishing features:
  • The principal service provided is the coordination of access to a range of services required by the individual
  • Where other support services are delivered, they are incidental to the principal care coordination role


  • Care coordination


  • Care coordination provided as part of delivering another service type

Example programs and initiatives:

  • Care Coordination for People with a Severe Mental Illness and Multiple Needs, Victoria
  • Partners In Recovery
  • Living Options

Source and reference attributes

Submitting organisation:Help on this termAustralian Institute of Health and Welfare

Relational attributes

Related metadata references:Help on this term

Has been superseded by Care coordination Health, Standard 16/01/2020

See also Mental health non-government organisation service type code N[N] Health, Standard 13/11/2014, ACT Health, Final 14/08/2018

Metadata items which use this glossary item:Help on this term

Care coordination mental health service type cluster Health, Standard 13/11/2014

Mental health non-government organisation establishments NBEDS 2015- Health, Standard 13/11/2014

Mental health non-government organisation grants cluster Health, Superseded 16/01/2020
ACT Health, Final 14/08/2018

Service integration infrastructure Health, Superseded 16/01/2020

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