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Personalised support—other

Identifying and definitional attributes

Metadata item type:Help on this termGlossary Item
METeOR identifier:Help on this term494976
Registration status:Help on this termHealth, Superseded 16/01/2020
Definition:Help on this term

Personalised support services are flexible services tailored to a mental health consumer’s individual and changing needs. They include a range of one-on-one activities provided by a support worker directly to mental health consumers in their homes or local communities (Department of Communities 2011).

Personalised support—other includes services that provide personalised psychosocial support that is independent of housing arrangements (e.g. provision of social housing or privately negotiated housing) at the point of entry into the program.

Context:Help on this termMental health non-government organisation establishments service type taxonomy.

Collection and usage attributes

Guide for use:Help on this termDistinguishing features:
  • Primarily delivered on a one-on-one, face-to-face basis
  • Primarily delivered in the consumer’s home or own environment
  • Provision of personalised support is initiated independently of any housing arrangements
  • Services are tailored to the needs of the individual consumer
  • May be of varying intensity (e.g. high, medium, low)
  • Outreach support
  • In-situ individually tailored support
  • Provision of personalised support that is coordinated with provision of social housing or privately negotiated housing at the point of entry into the program (these are reported under Personalised support—linked to housing)
  • Personalised support services provided to individuals that are targeted only at improving the person’s participation in employment, education or vocational training (these are reported under Education, employment and training)

Example services:

  • Personal Helpers and Mentors (PHaMs) service
  • Home Based Outreach Support (HBOS), Victoria
  • Individual Psychosocial Rehabilitation and Support Services (IPRSS), South Australia

Source and reference attributes

Submitting organisation:Help on this termAustralian Institute of Health and Welfare

Relational attributes

Related metadata references:Help on this term

See also Mental health non-government organisation service type code N[N] Health, Standard 13/11/2014, ACT Health, Final 14/08/2018

Has been superseded by Personalised support—other Health, Standard 16/01/2020

Metadata items which use this glossary item:Help on this term

Mental health non-government organisation establishments NBEDS 2015- Health, Standard 13/11/2014

Mental health non-government organisation grants cluster Health, Superseded 16/01/2020
ACT Health, Final 14/08/2018

Personalised support—linked to housing Health, Superseded 16/01/2020

Personalised support—other mental health service type cluster Health, Standard 13/11/2014

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