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National Disability Agreement: i-Proportion of carers of people with disability who are satisfied with the range of disability service options and quality of support received, 2012

Identifying and definitional attributes

Metadata item type:Help on this termIndicator
Indicator type:Help on this termIndicator
Short name:Help on this termProportion of carers of people with disability who are satisfied with the range of disability service options and quality of support received, 2012
METeOR identifier:Help on this term467952
Registration status:Help on this termCommunity Services (retired), Superseded 23/05/2013
Description:Help on this term

Carer satisfaction with disability services.

Indicator set:Help on this termNational Disability Agreement (2012) Community Services (retired), Superseded 23/05/2013
Outcome area:Help on this termFamilies and carers are well supported Disability, Standard 13/08/2015
Community Services (retired), Standard 23/07/2010

Collection and usage attributes

Computation description:Help on this term

Number of carers who are ‘satisfied’ with disability service options, level and quality of support received divided by the number of target carer population (may be a sample; can be expressed as a percentage).

Computation:Help on this termR/N x 100
Where R = number of carers who are ‘satisfied’ with disability service options, level and quality of support received and N = number of target carer population (may be a sample).
Numerator:Help on this term

Number of carers who are ‘satisfied’ with disability service options and quality of support received.

Numerator data elements:Help on this term
Data Element / Data SetData Element
Data elements not yet decided.
Denominator:Help on this term

Number of target carer population (may be a sample).

Denominator data elements:Help on this term
Data Element / Data SetGuide for use
Data elements not yet decided.
Comments:Help on this termState/territory, Indigenous status of carer, cultural and linguistic background of carer, Remoteness Area, carer sex, carer age group.

Representational attributes

Representation class:Help on this termPercentage
Data type:Help on this termReal
Unit of measure:Help on this termPerson
Format:Help on this termN[NN.N]

Indicator conceptual framework

Framework and dimensions:Help on this termCommunity and civic engagement

Accountability attributes

Organisation responsible for providing data:Help on this termDepartment of Human Services, Victoria.
Further data development / collection required:Help on this term

Data development for this indicator will be undertaken as part of the National Disability Services Quality Framework Implementation Plan being led by the Department of Human Services, Victoria.

Substantial data development is required for this indicator, including: definitions for ‘satisfied’, ‘quality’, ‘range of options’ and the scope of the indicator as current service users or potential population.

There is potential for substantial non-sampling error with any collection of this type of data.

The report on the 1999 national survey of satisfaction with disability services recommended a coordinated approach to future satisfaction surveys to ensure satisfactory response rates.

Other issues caveats:Help on this termAvailable disaggregation depends on sampling errors and other caveats.

Source and reference attributes

Steward:Help on this termDisability Policy and Research Working Group (DPRWG)

Relational attributes

Related metadata references:Help on this term

See also National Disability Agreement: i(1)-Proportion of primary carers of people with disability who report a need for further assistance in their caring roles, 2013 Disability, Standard 13/08/2015, Community Services (retired), Standard 23/05/2013

See also National Disability Agreement: i(2)-Proportion of carers of people with disability who are satisfied with the range of organised and formal services options available to help them in their caring role, 2013 Disability, Standard 13/08/2015, Community Services (retired), Standard 23/05/2013

See also National Disability Agreement: i(3)-Proportion of carers of people with disability who are satisfied with the quality of assistance received from organised and formal services, for the person with disability and the carer (last 6 months), 2013 Disability, Standard 13/08/2015, Community Services (retired), Standard 23/05/2013

Supersedes National Disability Agreement: i-Proportion of carers of people with disability who are satisfied with the range of disability service options and quality of support received, 2011 Community Services (retired), Superseded 05/03/2012

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