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National Disability Agreement: d-Proportion of people with disability who are satisfied with the range of disability service options and quality of support received, 2010

Identifying and definitional attributes

Metadata item type:Help on this termIndicator
Indicator type:Help on this termIndicator
Common name:Help on this termProportion of people with disability who are satisfied with the range of disability service options and quality of support received, 2010
Short name:Help on this termProportion of people with disability who are satisfied with the range of disability service options and quality of support received, 2010
METeOR identifier:Help on this term393919
Registration status:Help on this termCommunity Services (retired), Superseded 15/12/2011
Description:Help on this term

Satisfaction with disability services.

Indicator set:Help on this termNational Disability Agreement (2010) Community Services (retired), Superseded 15/12/2011
Outcome area:Help on this termPeople with disability enjoy choice, wellbeing and the opportunity to live as independently as possible Disability, Standard 13/08/2015
Community Services (retired), Standard 23/07/2010

Collection and usage attributes

Computation description:Help on this term

Number of service users who are ‘satisfied’ divided by total number of service users in the census or survey, as applicable.

Computation:Help on this term

∑r i / ∑n i

or

(∑r i / ∑n i) * 100
Numerator:Help on this term

Number of service users who are ‘satisfied.

Numerator data elements:Help on this term
Data Element / Data SetData Element
Data elements to be added/created.
Denominator:Help on this term

Total number of service users in the census or survey, as applicable.

Denominator data elements:Help on this term
Data Element / Data SetData Element
Data elements to be added/created.
Disaggregation data elements:Help on this term
Data Element / Data SetData Element
Data elements to be added/created.
Comments:Help on this term

Suggested disaggregation would include state/territory; age group; sex; Indigenous status; country of birth; Remoteness Area; disability status.

Representational attributes

Representation class:Help on this termPercentage
Data type:Help on this termReal
Unit of measure:Help on this termPerson

Accountability attributes

Organisation responsible for providing data:Help on this termDepartment of Human Services, Victoria.
Accountability:Help on this termOverall—shared; employment services—AG; Accommodation, respite, community support (includes management and individual service planning), community access services—state and territory governments.  
Further data development / collection required:Help on this term

Data development for this indicator will be undertaken as part of the National Disability Services Quality Framework Implementation Plan being led by the Department of Human Services, Victoria.

Substantial data development is required for this indicator, including: definitions for ‘satisfied’, ‘quality’, ‘range of options’ and the scope of the indicator as current service users or potential population.

There is potential for substantial non-sampling error with any collection of this type of data.

The report on the 1999 national survey of satisfaction with disability services recommended a coordinated approach to future satisfaction surveys to ensure satisfactory response rates.

Other issues caveats:Help on this term

Available disaggregation depends on sampling errors and other caveats.

Relational attributes

Related metadata references:Help on this term

Has been superseded by National Disability Agreement: d-Proportion of people with disability who are satisfied with the range of disability service options and quality of support received, 2011 Community Services (retired), Superseded 05/03/2012

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