National Health Performance Framework
Domain 3 - Health system performance
Domain 3 - Health system performance
How does the health system perform ? What is the level of quality of care across the range of patient care needs? Is it the same for everyone? Does the system deliver value for money and is it sustainable.
Dimensions of this framework
Accessibility
People can obtain health care at the right place and time irrespective of income, physical location and cultural background.Indicators in this framework
- National Healthcare Agreement: P13-Proportion of children with 4th year developmental health check, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P49-Residential and community aged care services per 1,000 population aged 70+ years, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P53-Older people receiving aged care services, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P55-Younger people with disabilities using residential, CACP, EACH and EACH-Dementia aged care services, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P56-People aged 65 years or over receiving sub-acute services, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P54-Aged care assessments completed, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P24-GP-type services, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P12-Bowel cancer screening rates, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P10-Breast cancer screening rates, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P21-Treatment rates for mental illness, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P28-Public sector community mental health services, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P31-Proportion of people with asthma with a written asthma plan, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P14-Waiting times for GP's, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P15-Waiting times for public dentistry, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P16-People deferring recommended treatment due to financial barriers, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P37-Waiting times for radiotherapy and orthopaedic specialists, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P36-Waiting time for admission following emergency department care, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P33-Women with at least one antenatal visit in the first trimester, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P23-Selected potentially avoidable GP-type presentations to emergency departments, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P35-Waiting times for emergency department care, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P45-Rates of services: Overnight separations, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P46-Rates of services: Outpatient occasions of service, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P47-Rates of services: Non-acute care separations, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P48-Rates of services: Hospital procedures, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P25-Specialist services claimed through Medicare, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P29-Private sector mental health services, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P57-Hospital patient days used by those eligible and waiting for residential aged care, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P34-Waiting times for elective surgery, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P22-Selected potentially preventable hospitalisations, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P32-Proportion of people with mental illness with GP care plans, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P60-Access to services by type of service compared to need, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: PB 05-By 2012–13, 80 per cent of emergency department presentations are seen within clinically recommended triage times as recommended by the Australasian College of Emergency Medicine, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 15-Waiting times for public dentistry, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 36-Waiting times for admission following emergency department care, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: P27-Optometry services, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: PI 37-Waiting times for radiotherapy and orthopaedic specialists, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 10-Breast cancer screening rates, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 11-Cervical screening rates, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 12-Bowel cancer screening rates, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 13-Proportion of children with 4th year developmental health check, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 21-Treatment rates for mental illness, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 23-Selected potentially avoidable GP-type presentations to emergency departments, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 24-GP-type services, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 25-Specialist services, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 27-Optometry services, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 28-Public sector community mental health services, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 29-Private sector mental health services, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 32-Proportion of people with mental illness with GP treatment plans, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 33-Women with at least one antenatal visit in the first trimester of pregnancy, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 34-Waiting times for elective surgery, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 35-Waiting times for emergency department care, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 45-Rates of services: Overnight separations, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 46-Rates of services: Outpatient occasions of service, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 47-Rates of services: Non-acute care separations, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 48-Rates of services: Hospital procedures, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 49-Residential and community aged care services per 1,000 population aged 70+ years, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 53-Older people receiving aged care services, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 54-Aged care assessments completed, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 55-Younger people with disabilities using residential, CACP, and EACH aged care services, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 56-People aged 65 years or over receiving sub-acute services, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 31-Proportion of people with asthma with a written asthma plan, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PB 05-By 2012–13, 80 per cent of emergency department presentations are seen within clinically recommended triage times as recommended by the Australasian College of Emergency Medicine, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 15-Waiting times for public dentistry, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 36-Waiting times for admission following emergency department care, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 60-Access to services by type of service compared to need, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 56-People aged 65 years or over receiving sub-acute services, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 55-Younger people with disabilities using residential, CACP, and EACH aged care services, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 54-Aged care assessments completed, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 53-Older people receiving aged care services, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 49-Residential and community aged care services per 1,000 population aged 70+ years, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 48-Rates of services: Hospital procedures, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 47-Rates of services: Non-acute care separations, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 09-Immunisation rates for vaccines in the national schedule, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 10-Breast cancer screening rates, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 11-Cervical screening rates, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 12-Bowel cancer screening rates, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 13-Proportion of children with 4th year developmental health check, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 14-Waiting times for GPs, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 16-People deferring access to selected healthcare due to cost, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 21-Treatment rates for mental illness, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 23-Selected potentially avoidable GP-type presentations to emergency departments, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 24-GP-type services, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 25-Specialist services, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 26-Dental services, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 27-Optometry services, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 28-Public sector community mental health services, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 29-Private sector mental health services, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 32-Proportion of people with mental illness with GP treatment plans, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 33-Women with at least one antenatal visit in the first trimester of pregnancy, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 34-Waiting times for elective surgery, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 35-Waiting times for emergency department care, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical episodes of care, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 45-Rates of services: Overnight separations, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 46-Rates of services: Outpatient occasions of service, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 16-People deferring access to GPs, medical specialists or prescribed medications due to cost, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 17-Treatment rates for mental illness, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 21a-Waiting times for emergency hospital care: Proportion seen on time, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 12-Waiting times for GPs, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 14-People deferring access to selected healthcare due to financial barriers, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 19-Selected potentially avoidable GP-type presentations to emergency departments, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 20a-Waiting times for elective surgery: waiting times in days, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 26-Residential and community aged care places per 1,000 population aged 70+ years, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 13-Waiting times for public dentistry, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 19-Selected potentially avoidable GP-type presentations to emergency departments, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 21a-Waiting times for emergency hospital care: Proportion seen on time, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 26-Residential and community aged care places per 1,000 population aged 70+ years, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 17-Treatment rates for mental illness, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 20a-Waiting times for elective surgery: waiting times in days, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 20b-Waiting times for elective surgery: proportion seen on time, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 12-Waiting times for GPs, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 13-Waiting times for public dentistry, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 14-People deferring access to selected healthcare due to financial barriers, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 17-Treatment rates for mental illness, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 20a-Waiting times for elective surgery: waiting times in days, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 21a-Waiting times for emergency hospital care: Proportion seen on time, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 26-Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50-69 years), 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 12-Waiting times for GPs, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 13-Waiting times for public dentistry, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 14-People deferring access to selected healthcare due to financial barriers, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 20b-Waiting times for elective surgery: proportion seen on time, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 19-Selected potentially avoidable GP-type presentations to emergency departments, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 20b-Waiting times for elective surgery: proportion seen on time, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 14-Waiting times for GPs, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 26-Dental services, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 31-Proportion of people with asthma with a written asthma plan, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 60-Access to services by type of service compared to need, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 37-Waiting times for radiotherapy and orthopaedic specialists, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 09-Immunisation rates for vaccines in the national schedule, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: P26-Dental services, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P09-Immunisation rates for vaccines in the national schedule, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P11-Cervical screening rates, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2016 Health, Superseded 04/08/2016
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2016 Health, Superseded 04/08/2016
- National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 12–Waiting times for GPs, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: Proportion seen on time, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 12–Waiting times for GPs, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: Proportion seen on time, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 12–Waiting times for GPs, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: Proportion seen on time, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: Proportion seen on time, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 12–Waiting times for GPs, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 12–Waiting times for GPs, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: proportion seen on time, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2021 Health, Standard 19/11/2020
- National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2021 Health, Standard 03/07/2020
- National Healthcare Agreement: PI 12–Waiting times for GPs, 2021 Health, Standard 03/07/2020
- National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: proportion seen on time, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2021 Health, Standard 19/11/2020
Continuity of Care
Ability to provide uninterrupted, coordinated care or service across programs, practitioners, organisations and levels over time.Effectiveness
Care/intervention/action provided is relevant to the client's needs and based on established standards. Care, intervention or action achieves desired outcome.Indicators in this framework
- National Healthcare Agreement: P67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P68-Proportion of health expenditure spent on health research and development, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P44-Survival of people diagnosed with cancer, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P55-Younger people with disabilities using residential, CACP, EACH and EACH-Dementia aged care services, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P42-Intentional self-harm in hospitals, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P30-Proportion of people with diabetes who have a GP annual cycle of care, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P18-Life expectancy, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P17-Proportion of diabetics with HbA1c below 7%, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P19-Infant/young child mortality rate, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P22-Selected potentially preventable hospitalisations, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P32-Proportion of people with mental illness with GP care plans, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P60-Access to services by type of service compared to need, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: PI 17-Proportion of people with diabetes with HbA1c below 7%, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 36-Waiting times for admission following emergency department care, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: P64a-Indigenous Australians in the health workforce, 2010 Health, Superseded 08/06/2011
Indigenous, Archived 08/06/2011 - National Healthcare Agreement: P64b-Indigenous Australians in the health workforce, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: PI 17-Proportion of people with diabetes with HbA1c below 7%, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 18-Life expectancy, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 19-Infant and young child mortality rate, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: PI 30-Proportion of people with diabetes with a GP annual cycle of care, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 32-Proportion of people with mental illness with GP treatment plans, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 42-Intentional self-harm in hospitals, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 55-Younger people with disabilities using residential, CACP, and EACH aged care services, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 68-Proportion of health expenditure spent on health research and development, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 36-Waiting times for admission following emergency department care, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 60-Access to services by type of service compared to need, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 64b-Indigenous Australians in the health workforce, 2012 Health, Retired 25/06/2013
Indigenous, Endorsed 11/09/2012 - National Healthcare Agreement: PI 68-Proportion of recurrent health expenditure spent on health research and development, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 64a-Indigenous Australians in the health workforce, 2012 Health, Retired 25/06/2013
Indigenous, Endorsed 11/09/2012 - National Healthcare Agreement: PI 55-Younger people with disabilities using residential, CACP, and EACH aged care services, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 09-Immunisation rates for vaccines in the national schedule, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 18-Life expectancy, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 19-Infant and young child mortality rate, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 30-Proportion of people with diabetes with a GP annual cycle of care, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 44-Survival of people diagnosed with cancer, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 32-Proportion of people with mental illness with GP treatment plans, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 42-Intentional self-harm in hospitals, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical episodes of care, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 15-Effective management of diabetes, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 06-Life expectancy, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 07-Infant and young child mortality rate, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 07-Infant and young child mortality rate, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 06-Life expectancy, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 24-Survival of people diagnosed with notifiable cancers, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 07-Infant and young child mortality rate, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 06-Life expectancy, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 15-Effective management of diabetes, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 24-Survival of people diagnosed with notifiable cancers, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 15-Effective management of diabetes, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 24-Survival of people diagnosed with notifiable cancers, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 44-Survival of people diagnosed with cancer, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 60-Access to services by type of service compared to need, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 64b-Indigenous Australians in the health workforce, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 64a-Indigenous Australians in the health workforce, 2011 Health, Superseded 31/10/2011
Indigenous, Archived 31/10/2011 - National Healthcare Agreement: PI 09-Immunisation rates for vaccines in the national schedule, 2011 Health, Superseded 30/10/2011
- National Healthcare Agreement: P09-Immunisation rates for vaccines in the national schedule, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: PI 06–Life expectancy, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 15–Effective management of diabetes, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2016 Health, Superseded 04/08/2016
- National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 06–Life expectancy, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 15–Effective management of diabetes, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 06–Life expectancy, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 15–Effective management of diabetes, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 15–Effective management of diabetes, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 06–Life expectancy, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 15–Effective management of diabetes, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 06–Life expectancy, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 06–Life expectancy, 2021 Health, Standard 03/07/2020
- National Healthcare Agreement: PI 15–Effective management of diabetes, 2021 Health, Standard 03/07/2020
- National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2021 Health, Standard 03/07/2020
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2021 Health, Standard 19/11/2020
Efficiency & Sustainability
Achieving desired results with cost effective use of resources. Capacity of system to sustain workforce and infrastructure, to innovate and respond to emerging needs.Indicators in this framework
- National Healthcare Agreement: P66-Public health program expenditure as a proportion of total health expenditure, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P68-Proportion of health expenditure spent on health research and development, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P65-Net growth in health workforce, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P70-Accredited and filled clinical training positions, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P69-Cost per casemix adjusted separation, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: PI 70-Accredited and filled clinical training positions, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: P64a-Indigenous Australians in the health workforce, 2010 Health, Superseded 08/06/2011
Indigenous, Archived 08/06/2011 - National Healthcare Agreement: P64b-Indigenous Australians in the health workforce, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: PI 69-Cost per casemix adjusted separation, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 68-Proportion of health expenditure spent on health research and development, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 66-Public health program expenditure as a proportion of total health expenditure, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 65-Net growth in health workforce, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 64b-Indigenous Australians in the health workforce, 2012 Health, Retired 25/06/2013
Indigenous, Endorsed 11/09/2012 - National Healthcare Agreement: PI 69-Cost per casemix adjusted separation, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 68-Proportion of recurrent health expenditure spent on health research and development, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 66-Public health program expenditure as a proportion of total recurrent health expenditure, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 65-Net growth in health workforce, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 64a-Indigenous Australians in the health workforce, 2012 Health, Retired 25/06/2013
Indigenous, Endorsed 11/09/2012 - National Healthcare Agreement: PI 33-Full time equivalent employed health practitioners per 1,000 population (by age group), 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 33-Full time equivalent employed health practitioners per 1,000 population (by age group), 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 33-Full time equivalent employed health practitioners per 1,000 population (by age group), 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 70-Accredited and filled clinical training positions, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 64b-Indigenous Australians in the health workforce, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 64a-Indigenous Australians in the health workforce, 2011 Health, Superseded 31/10/2011
Indigenous, Archived 31/10/2011 - National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2021 Health, Standard 16/09/2020
Responsiveness
Service is client orientated. Clients are treated with dignity, confidentiality, and encouraged to participate in choices related to their care.
Indicators in this framework
- National Healthcare Agreement: P31-Proportion of people with asthma with a written asthma plan, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P58-Patient satisfaction/experience, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: PI 58-Patient satisfaction/experience, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 31-Proportion of people with asthma with a written asthma plan, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 58-Patient satisfaction/experience, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 32-Patient satisfaction/experience, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 32-Patient satisfaction/experience, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 32-Patient satisfaction/experience, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 31-Proportion of people with asthma with a written asthma plan, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2021 Health, Standard 03/07/2020
Safety
The avoidance or reduction to acceptable limits of actual or potential harm from health care management or the environment in which health care is delivered.Indicators in this framework
- National Healthcare Agreement: P52-Falls resulting in patient harm in residential aged care, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P39-Healthcare-associated Staphylococcus aureus (including MRSA) bacteraemia in acute care hospitals, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P41-Falls resulting in patient harm in hospitals, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P42-Intentional self-harm in hospitals, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P38-Adverse drug events in hospitals, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P40-Pressure ulcers in hospitals, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P50-Staphylococcus aureus (including MRSA) bacteraemia in residential aged care, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P51-Pressure ulcers in residential aged care, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: P22-Selected potentially preventable hospitalisations, 2010 Health, Superseded 08/06/2011
- National Healthcare Agreement: PI 40-Pressure ulcers in hospitals, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 38-Adverse drug events in hospitals, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 40-Pressure ulcers in hospitals, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 39-Healthcare-associated Staphylococcus aureus (including MRSA) bacteraemia in acute care hospitals, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 41-Falls resulting in patient harm in hospitals, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 42-Intentional self-harm in hospitals, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 52-Falls in residential aged care resulting in patient harm and treated in hospital, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2011 Health, Superseded 31/10/2011
- National Healthcare Agreement: PI 38-Adverse drug events in hospitals, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 52-Falls in residential aged care resulting in patient harm and treated in hospital, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 39-Healthcare-associated Staphylococcus aureus (including MRSA) bacteraemia in acute care hospitals, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 41-Falls resulting in patient harm in hospitals, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 42-Intentional self-harm in hospitals, 2012 Health, Retired 25/06/2013
- National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical episodes of care, 2012 Health, Superseded 25/06/2013
- National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 22-Healthcare associated infections, 2013 Health, Superseded 25/11/2013
- National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2013 Health, Superseded 30/04/2014
- National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 22-Healthcare associated infections, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2014 Health, Superseded 14/01/2015
- National Healthcare Agreement: PI 22-Healthcare associated infections, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2015 Health, Superseded 08/07/2016
- National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2016 Health, Superseded 04/08/2016
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2016 Health, Superseded 31/01/2017
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2017 Health, Superseded 30/01/2018
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2018 Health, Superseded 19/06/2019
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2019 Health, Superseded 13/03/2020
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2020 Health, Standard 13/03/2020
- National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2021 Health, Standard 16/09/2020
- National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2021 Health, Standard 19/11/2020