National Health Performance FrameworkDomain 3 - Health system performance

Domain 3 - Health system performance

Dimensions of this framework

• Accessibility

  People can obtain health care at the right place and time irrespective of income, physical location and cultural background.

  Indicators in this framework

  • National Healthcare Agreement: P13-Proportion of children with 4th year developmental health check, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P49-Residential and community aged care services per 1,000 population aged 70+ years, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P53-Older people receiving aged care services, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P55-Younger people with disabilities using residential, CACP, EACH and EACH-Dementia aged care services, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P56-People aged 65 years or over receiving sub-acute services, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P54-Aged care assessments completed, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P24-GP-type services, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P12-Bowel cancer screening rates, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P10-Breast cancer screening rates, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P21-Treatment rates for mental illness, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P28-Public sector community mental health services, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P31-Proportion of people with asthma with a written asthma plan, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P14-Waiting times for GP's, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P15-Waiting times for public dentistry, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P16-People deferring recommended treatment due to financial barriers, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P37-Waiting times for radiotherapy and orthopaedic specialists, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P36-Waiting time for admission following emergency department care, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P33-Women with at least one antenatal visit in the first trimester, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P23-Selected potentially avoidable GP-type presentations to emergency departments, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P35-Waiting times for emergency department care, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P45-Rates of services: Overnight separations, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P46-Rates of services: Outpatient occasions of service, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P47-Rates of services: Non-acute care separations, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P48-Rates of services: Hospital procedures, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P25-Specialist services claimed through Medicare, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P29-Private sector mental health services, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P57-Hospital patient days used by those eligible and waiting for residential aged care, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P34-Waiting times for elective surgery, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P22-Selected potentially preventable hospitalisations, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P32-Proportion of people with mental illness with GP care plans, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P60-Access to services by type of service compared to need, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: PB 05-By 2012–13, 80 per cent of emergency department presentations are seen within clinically recommended triage times as recommended by the Australasian College of Emergency Medicine, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 15-Waiting times for public dentistry, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 36-Waiting times for admission following emergency department care, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: P27-Optometry services, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: PI 37-Waiting times for radiotherapy and orthopaedic specialists, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 10-Breast cancer screening rates, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 11-Cervical screening rates, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 12-Bowel cancer screening rates, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 13-Proportion of children with 4th year developmental health check, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 21-Treatment rates for mental illness, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 23-Selected potentially avoidable GP-type presentations to emergency departments, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 24-GP-type services, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 25-Specialist services, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 27-Optometry services, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 28-Public sector community mental health services, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 29-Private sector mental health services, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 32-Proportion of people with mental illness with GP treatment plans, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 33-Women with at least one antenatal visit in the first trimester of pregnancy, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 34-Waiting times for elective surgery, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 35-Waiting times for emergency department care, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 45-Rates of services: Overnight separations, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 46-Rates of services: Outpatient occasions of service, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 47-Rates of services: Non-acute care separations, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 48-Rates of services: Hospital procedures, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 49-Residential and community aged care services per 1,000 population aged 70+ years, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 53-Older people receiving aged care services, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 54-Aged care assessments completed, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 55-Younger people with disabilities using residential, CACP, and EACH aged care services, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 56-People aged 65 years or over receiving sub-acute services, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 31-Proportion of people with asthma with a written asthma plan, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PB 05-By 2012–13, 80 per cent of emergency department presentations are seen within clinically recommended triage times as recommended by the Australasian College of Emergency Medicine, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 15-Waiting times for public dentistry, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 36-Waiting times for admission following emergency department care, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 60-Access to services by type of service compared to need, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 56-People aged 65 years or over receiving sub-acute services, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 55-Younger people with disabilities using residential, CACP, and EACH aged care services, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 54-Aged care assessments completed, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 53-Older people receiving aged care services, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 49-Residential and community aged care services per 1,000 population aged 70+ years, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 48-Rates of services: Hospital procedures, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 47-Rates of services: Non-acute care separations, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 09-Immunisation rates for vaccines in the national schedule, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 10-Breast cancer screening rates, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 11-Cervical screening rates, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 12-Bowel cancer screening rates, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 13-Proportion of children with 4th year developmental health check, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 14-Waiting times for GPs, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 16-People deferring access to selected healthcare due to cost, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 21-Treatment rates for mental illness, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 23-Selected potentially avoidable GP-type presentations to emergency departments, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 24-GP-type services, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 25-Specialist services, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 26-Dental services, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 27-Optometry services, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 28-Public sector community mental health services, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 29-Private sector mental health services, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 32-Proportion of people with mental illness with GP treatment plans, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 33-Women with at least one antenatal visit in the first trimester of pregnancy, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 34-Waiting times for elective surgery, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 35-Waiting times for emergency department care, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical episodes of care, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 45-Rates of services: Overnight separations, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 46-Rates of services: Outpatient occasions of service, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 16-People deferring access to GPs, medical specialists or prescribed medications due to cost, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 17-Treatment rates for mental illness, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 21a-Waiting times for emergency hospital care: Proportion seen on time, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 12-Waiting times for GPs, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 14-People deferring access to selected healthcare due to financial barriers, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 19-Selected potentially avoidable GP-type presentations to emergency departments, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 20a-Waiting times for elective surgery: waiting times in days, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 26-Residential and community aged care places per 1,000 population aged 70+ years, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 13-Waiting times for public dentistry, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 19-Selected potentially avoidable GP-type presentations to emergency departments, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 21a-Waiting times for emergency hospital care: Proportion seen on time, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 26-Residential and community aged care places per 1,000 population aged 70+ years, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 17-Treatment rates for mental illness, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 20a-Waiting times for elective surgery: waiting times in days, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 20b-Waiting times for elective surgery: proportion seen on time, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 12-Waiting times for GPs, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 13-Waiting times for public dentistry, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 14-People deferring access to selected healthcare due to financial barriers, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 17-Treatment rates for mental illness, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 20a-Waiting times for elective surgery: waiting times in days, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 21a-Waiting times for emergency hospital care: Proportion seen on time, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 26-Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50-69 years), 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 12-Waiting times for GPs, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 13-Waiting times for public dentistry, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 14-People deferring access to selected healthcare due to financial barriers, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 20b-Waiting times for elective surgery: proportion seen on time, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 19-Selected potentially avoidable GP-type presentations to emergency departments, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 20b-Waiting times for elective surgery: proportion seen on time, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 14-Waiting times for GPs, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 26-Dental services, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 31-Proportion of people with asthma with a written asthma plan, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 60-Access to services by type of service compared to need, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 37-Waiting times for radiotherapy and orthopaedic specialists, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 09-Immunisation rates for vaccines in the national schedule, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: P26-Dental services, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P09-Immunisation rates for vaccines in the national schedule, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P11-Cervical screening rates, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2016 Health, Superseded 04/08/2016
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2016 Health, Superseded 04/08/2016
  • National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 12–Waiting times for GPs, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: Proportion seen on time, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 12–Waiting times for GPs, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: Proportion seen on time, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 12–Waiting times for GPs, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: Proportion seen on time, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: Proportion seen on time, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 12–Waiting times for GPs, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 12–Waiting times for GPs, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: proportion seen on time, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 26–Residential and community aged care places per 1,000 population aged 70+ years (and Aboriginal and Torres Strait Islander people aged 50–69 years), 2021 Health, Standardisation pending 04/08/2020
  • National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 14–People deferring access to selected healthcare due to financial barriers, 2021 Health, Standard 03/07/2020
  • National Healthcare Agreement: PI 12–Waiting times for GPs, 2021 Health, Standard 03/07/2020
  • National Healthcare Agreement: PI 21a–Waiting times for emergency hospital care: proportion seen on time, 2021 Health, Standard 16/09/2020
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2021 Health, Standard 16/09/2020
  • National Healthcare Agreement: PI 13–Waiting times for public dentistry, 2021 Health, Standard 16/09/2020
  • National Healthcare Agreement: PI 17–Treatment rates for mental illness, 2021 Health, Standard 16/09/2020
  • National Healthcare Agreement: PI 20b–Waiting times for elective surgery: proportion seen on time, 2021 Health, Standard 16/09/2020
  • National Healthcare Agreement: PI 19–Selected potentially avoidable GP-type presentations to emergency departments, 2021 Health, Standard 16/09/2020
  • National Healthcare Agreement: PI 20a–Waiting times for elective surgery: waiting times in days, 2021 Health, Standard 16/09/2020
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2021 Health, Standard 16/09/2020

• Continuity of Care

  Ability to provide uninterrupted, coordinated care or service across programs, practitioners, organisations and levels over time.

• Effectiveness

  Care/intervention/action provided is relevant to the client's needs and based on established standards. Care, intervention or action achieves desired outcome.

  Indicators in this framework

  • National Healthcare Agreement: P67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P68-Proportion of health expenditure spent on health research and development, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P44-Survival of people diagnosed with cancer, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P55-Younger people with disabilities using residential, CACP, EACH and EACH-Dementia aged care services, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P42-Intentional self-harm in hospitals, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P30-Proportion of people with diabetes who have a GP annual cycle of care, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P18-Life expectancy, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P17-Proportion of diabetics with HbA1c below 7%, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P19-Infant/young child mortality rate, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P22-Selected potentially preventable hospitalisations, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P32-Proportion of people with mental illness with GP care plans, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P60-Access to services by type of service compared to need, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: PI 17-Proportion of people with diabetes with HbA1c below 7%, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 36-Waiting times for admission following emergency department care, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: P64a-Indigenous Australians in the health workforce, 2010 Health, Superseded 08/06/2011
    Indigenous, Archived 08/06/2011
  • National Healthcare Agreement: P64b-Indigenous Australians in the health workforce, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: PI 17-Proportion of people with diabetes with HbA1c below 7%, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 18-Life expectancy, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 19-Infant and young child mortality rate, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: PI 30-Proportion of people with diabetes with a GP annual cycle of care, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 32-Proportion of people with mental illness with GP treatment plans, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 42-Intentional self-harm in hospitals, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 55-Younger people with disabilities using residential, CACP, and EACH aged care services, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 68-Proportion of health expenditure spent on health research and development, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 36-Waiting times for admission following emergency department care, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 60-Access to services by type of service compared to need, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 64b-Indigenous Australians in the health workforce, 2012 Health, Retired 25/06/2013
    Indigenous, Endorsed 11/09/2012
  • National Healthcare Agreement: PI 68-Proportion of recurrent health expenditure spent on health research and development, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 64a-Indigenous Australians in the health workforce, 2012 Health, Retired 25/06/2013
    Indigenous, Endorsed 11/09/2012
  • National Healthcare Agreement: PI 55-Younger people with disabilities using residential, CACP, and EACH aged care services, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 09-Immunisation rates for vaccines in the national schedule, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 18-Life expectancy, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 19-Infant and young child mortality rate, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 30-Proportion of people with diabetes with a GP annual cycle of care, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 44-Survival of people diagnosed with cancer, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 32-Proportion of people with mental illness with GP treatment plans, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 42-Intentional self-harm in hospitals, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical episodes of care, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 15-Effective management of diabetes, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 06-Life expectancy, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 07-Infant and young child mortality rate, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 07-Infant and young child mortality rate, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 06-Life expectancy, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 24-Survival of people diagnosed with notifiable cancers, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 07-Infant and young child mortality rate, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 06-Life expectancy, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 15-Effective management of diabetes, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 21b-Waiting times for emergency hospital care: Proportion completed within four hours, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 24-Survival of people diagnosed with notifiable cancers, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 15-Effective management of diabetes, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 24-Survival of people diagnosed with notifiable cancers, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 44-Survival of people diagnosed with cancer, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 60-Access to services by type of service compared to need, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 64b-Indigenous Australians in the health workforce, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 64a-Indigenous Australians in the health workforce, 2011 Health, Superseded 31/10/2011
    Indigenous, Archived 31/10/2011
  • National Healthcare Agreement: PI 09-Immunisation rates for vaccines in the national schedule, 2011 Health, Superseded 30/10/2011
  • National Healthcare Agreement: P09-Immunisation rates for vaccines in the national schedule, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: PI 06–Life expectancy, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 15–Effective management of diabetes, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2016 Health, Superseded 04/08/2016
  • National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 06–Life expectancy, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 15–Effective management of diabetes, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 06–Life expectancy, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 15–Effective management of diabetes, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 15–Effective management of diabetes, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 06–Life expectancy, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 15–Effective management of diabetes, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 06–Life expectancy, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 06–Life expectancy, 2021 Health, Standard 03/07/2020
  • National Healthcare Agreement: PI 15–Effective management of diabetes, 2021 Health, Standard 03/07/2020
  • National Healthcare Agreement: PI 21b–Waiting times for emergency hospital care: proportion of patients whose length of emergency department stay is less than or equal to four hours, 2021 Health, Standard 16/09/2020
  • National Healthcare Agreement: PI 24–Survival of people diagnosed with notifiable cancers, 2021 Health, Standard 16/09/2020
  • National Healthcare Agreement: PI 07–Infant and young child mortality rate, 2021 Health, Standard 03/07/2020
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2021 Health, Standard 16/09/2020

• Efficiency & Sustainability

  Achieving desired results with cost effective use of resources. Capacity of system to sustain workforce and infrastructure, to innovate and respond to emerging needs.

  Indicators in this framework

  • National Healthcare Agreement: P66-Public health program expenditure as a proportion of total health expenditure, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P68-Proportion of health expenditure spent on health research and development, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P65-Net growth in health workforce, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P70-Accredited and filled clinical training positions, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P69-Cost per casemix adjusted separation, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: PI 70-Accredited and filled clinical training positions, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: P64a-Indigenous Australians in the health workforce, 2010 Health, Superseded 08/06/2011
    Indigenous, Archived 08/06/2011
  • National Healthcare Agreement: P64b-Indigenous Australians in the health workforce, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: PI 69-Cost per casemix adjusted separation, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 68-Proportion of health expenditure spent on health research and development, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 66-Public health program expenditure as a proportion of total health expenditure, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 65-Net growth in health workforce, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 64b-Indigenous Australians in the health workforce, 2012 Health, Retired 25/06/2013
    Indigenous, Endorsed 11/09/2012
  • National Healthcare Agreement: PI 69-Cost per casemix adjusted separation, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 68-Proportion of recurrent health expenditure spent on health research and development, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 67-Capital expenditure on health and aged care facilities as a proportion of capital consumption expenditure on health and aged care facilities, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 66-Public health program expenditure as a proportion of total recurrent health expenditure, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 65-Net growth in health workforce, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 64a-Indigenous Australians in the health workforce, 2012 Health, Retired 25/06/2013
    Indigenous, Endorsed 11/09/2012
  • National Healthcare Agreement: PI 33-Full time equivalent employed health practitioners per 1,000 population (by age group), 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 33-Full time equivalent employed health practitioners per 1,000 population (by age group), 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 33-Full time equivalent employed health practitioners per 1,000 population (by age group), 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 70-Accredited and filled clinical training positions, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 64b-Indigenous Australians in the health workforce, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 64a-Indigenous Australians in the health workforce, 2011 Health, Superseded 31/10/2011
    Indigenous, Archived 31/10/2011
  • National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 33–Full time equivalent employed health practitioners per 1,000 population (by age group), 2021 Health, Standard 16/09/2020

• Responsiveness

  Service is client orientated. Clients are treated with dignity, confidentiality, and encouraged to participate in choices related to their care.

  Indicators in this framework

  • National Healthcare Agreement: P31-Proportion of people with asthma with a written asthma plan, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P58-Patient satisfaction/experience, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: PI 58-Patient satisfaction/experience, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 31-Proportion of people with asthma with a written asthma plan, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 58-Patient satisfaction/experience, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 32-Patient satisfaction/experience, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 32-Patient satisfaction/experience, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 32-Patient satisfaction/experience, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 31-Proportion of people with asthma with a written asthma plan, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 32–Patient satisfaction/experience, 2021 Health, Standard 03/07/2020

• Safety

  The avoidance or reduction to acceptable limits of actual or potential harm from health care management or the environment in which health care is delivered.

  Indicators in this framework

  • National Healthcare Agreement: P52-Falls resulting in patient harm in residential aged care, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P39-Healthcare-associated Staphylococcus aureus (including MRSA) bacteraemia in acute care hospitals, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P41-Falls resulting in patient harm in hospitals, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P42-Intentional self-harm in hospitals, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P38-Adverse drug events in hospitals, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P40-Pressure ulcers in hospitals, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P50-Staphylococcus aureus (including MRSA) bacteraemia in residential aged care, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P51-Pressure ulcers in residential aged care, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: P22-Selected potentially preventable hospitalisations, 2010 Health, Superseded 08/06/2011
  • National Healthcare Agreement: PI 40-Pressure ulcers in hospitals, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 38-Adverse drug events in hospitals, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 40-Pressure ulcers in hospitals, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 39-Healthcare-associated Staphylococcus aureus (including MRSA) bacteraemia in acute care hospitals, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 41-Falls resulting in patient harm in hospitals, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 42-Intentional self-harm in hospitals, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical admissions, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 52-Falls in residential aged care resulting in patient harm and treated in hospital, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2011 Health, Superseded 31/10/2011
  • National Healthcare Agreement: PI 38-Adverse drug events in hospitals, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 52-Falls in residential aged care resulting in patient harm and treated in hospital, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 22-Selected potentially preventable hospitalisations, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 39-Healthcare-associated Staphylococcus aureus (including MRSA) bacteraemia in acute care hospitals, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 41-Falls resulting in patient harm in hospitals, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 42-Intentional self-harm in hospitals, 2012 Health, Retired 25/06/2013
  • National Healthcare Agreement: PI 43-Unplanned/unexpected readmissions within 28 days of selected surgical episodes of care, 2012 Health, Superseded 25/06/2013
  • National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 22-Healthcare associated infections, 2013 Health, Superseded 25/11/2013
  • National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2013 Health, Superseded 30/04/2014
  • National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 22-Healthcare associated infections, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 23-Unplanned hospital readmission rates, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2014 Health, Superseded 14/01/2015
  • National Healthcare Agreement: PI 22-Healthcare associated infections, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 18-Selected potentially preventable hospitalisations, 2015 Health, Superseded 08/07/2016
  • National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2016 Health, Superseded 04/08/2016
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2016 Health, Superseded 31/01/2017
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2017 Health, Superseded 30/01/2018
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2018 Health, Superseded 19/06/2019
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2019 Health, Superseded 13/03/2020
  • National Healthcare Agreement: PI 23–Unplanned hospital readmission rates, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2020 Health, Standard 13/03/2020
  • National Healthcare Agreement: PI 18–Selected potentially preventable hospitalisations, 2021 Health, Standard 16/09/2020
  • National Healthcare Agreement: PI 22–Healthcare associated infections: Staphylococcus aureus bacteraemia, 2021 Health, Standard 16/09/2020