Service episode

Identifying and definitional attributes

Metadata item type:Object Class
METeOR identifier:320994
Registration status:Housing assistance, Standard 23/08/2010
Homelessness, Standard 23/08/2010
Disability, Standard 07/10/2014
Children and Families, Standard 22/11/2016
Community Services (retired), Standard 29/04/2006
Definition:A period of time during which a client receives assistance from an agency.
Context:

Service provision and planning:

The concept of a service episode (and associated metadata items) is necessary for the analysis, of the length of provision of assistance to clients. In conjunction with information about the amount and type of assistance received by clients, information about the length of the service episode also gives some indication of the intensity of assistance provided by agencies.

A client's service episode always begins and ends with dates that mark the first and last time that the person received assistance from the agency. That is, a service episode will always begin and end with service event (see metadata item the service event).

The pathway or process followed by a person entering or exiting from a service episode varies from one agency to another and from one type of assistance to another. It cannot be assumed, for example, that every client has undergone an assessment (or the same type of assessment) before entering a service episode. At times, a client may receive services from an agency on the basis of a referral from an established source with which the agency has well-developed referral protocols. At other times, a client who has been previously assisted by the agency may begin to receive services again without undergoing the same level of assessment on entry into a subsequent service episode.

The definition of service episode has not assumed that any standard sequence of events applies to all service episodes for all clients across all types of agencies and across all programs. Rather, the definition of a service episode allows for the receipt of any of the types of assistance to serve as a trigger for the beginning of a service episode. That is, the service activity associated with the beginning of a service episode (i.e. the first service event) will vary across agencies.

While agency policies and practices will impact upon the determination of a Service episode to some extent (e.g. different policies for taking clients 'off the books') the basic feature across agencies remain the first and the last Service events received by a client within a period of receipt of assistance. Establishing greater consistency in the determination of Service episodes would require a national cross-program approach to standardising entry and exit procedures across the community service sector.

Source and reference attributes

Submitting organisation:Australian Institute of Health and Welfare
Origin:Home and Community Care (HACC) Data Dictionary Version 1.0, 1998

Relational attributes

Related metadata references:

Supersedes Service episode, version 1, DEC, NCSDD, NCSIMG, Superseded 01/03/2005.pdf (15.3 KB)

Data Element Concepts implementing this Object Class:

Service episode—care and protection order type Community Services (retired), Standard 30/04/2008

Service episode—detention end reason Community Services (retired), Standard 14/09/2009

Service episode—detention type Community Services (retired), Standard 14/09/2009

Service episode—duration of service Disability, Standard 13/08/2015
Community Services (retired), Standard 10/04/2013

Service episode—episode end date Housing assistance, Standard 23/08/2010
Homelessness, Standard 23/08/2010
Disability, Standard 07/10/2014
Community Services (retired), Standard 01/03/2005

Service episode—episode identifier Community Services (retired), Standard 27/03/2007

Service episode—episode start date Housing assistance, Standard 23/08/2010
Homelessness, Standard 23/08/2010
Disability, Standard 07/10/2014
Children and Families, Standard 22/11/2016
Community Services (retired), Standard 16/05/2006

Service episode—financial payment indicator Community Services (retired), Standard 30/04/2008

Service episode—funded out-of-home care placement Children and Families, Standard 22/11/2016

Service episode—legal order indicator Community Services (retired), Standard 30/04/2008

Service episode—legal order/arrangement indicator Community Services (retired), Standard 30/04/2008

Service episode—legal order/arrangement type Community Services (retired), Standard 27/03/2007

Service episode—order end reason Community Services (retired), Standard 14/09/2009

Service episode—order identifier Community Services (retired), Standard 14/09/2009

Service episode—placement type Community Services (retired), Standard 30/04/2008

Service episode—reason for order expiry Community Services (retired), Standard 30/04/2008

Service episode—reporting period Housing assistance, Standard 01/05/2013
Homelessness, Standard 01/05/2013
Community Services (retired), Standard 19/09/2013

Service episode—reporting period (financial year) Community Services (retired), Standard 14/09/2009

Service episode—service cessation reason Housing assistance, Standard 23/08/2010
Homelessness, Standard 23/08/2010
Disability, Standard 07/10/2014
Community Services (retired), Standard 01/03/2005

Service episode—service ongoing indicator Community Services (retired), Standard 30/11/2007

Service episode—service ongoing indicator Housing assistance, Standard 23/08/2010
Homelessness, Standard 23/08/2010
Disability, Standard 13/08/2015
Community Services (retired), Standard 17/11/2010

Service episode—transfer source Community Services (retired), Standard 27/03/2007

Service episode—type of goods and equipment received Community Services (retired), Standard 01/03/2005