KPIs for Australian Public Mental Health Services: PI 09 – Mental health new client index, 2020– (Service level)
Indicator Attributes
Identifying and definitional attributes | |
Metadata item type:![]() | Indicator |
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Indicator type:![]() | Indicator |
Short name:![]() | MHS PI 09: Mental health new client index, 2020– (Service level) |
METEOR identifier:![]() | 725519 |
Registration status:![]() |
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Description:![]() | The percentage of new clients under the care of the mental health service organisation’s mental health services. NOTE: This indicator is related to Mental health new client index (Jurisdictional level). There are no technical differences in the calculation methodologies between the Service level version and the Jurisdictional level version of this indicator. |
Rationale:![]() | Access to services by persons requiring care is a key issue and there is concern that the public mental health service system is inadequately responding to new people requiring care. There is concern that public sector mental health services invest a disproportionate level of resources in dealing with existing clients and too little in responding to the needs of new clients as they present. Existing population treatment rates are relatively low. |
Indicator set:![]() | Key Performance Indicators for Australian Public Mental Health Services (Service level version) (2020–) |
Collection and usage attributes | |
Computation description:![]() | Coverage/Scope: All public mental health service organisations. Methodology:
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Computation:![]() | (Numerator ÷ Denominator) x 100 |
Numerator:![]() | Number of new clients who received services from the mental health service organisation’s specialised mental health services within the reference period. |
Numerator data elements:![]() | |
Denominator:![]() | Number of consumers who received services from the mental health service organisation’s specialised mental health services within the reference period. |
Disaggregation:![]() | Service variables: setting Consumer attributes: age, Socio-Economic Indexes for Areas (SEIFA), remoteness, Indigenous status |
Representational attributes | |
Representation class:![]() | Percentage |
Data type:![]() | Real |
Unit of measure:![]() | Person |
Format:![]() | N[NN].N |
Indicator conceptual framework | |
Framework and dimensions:![]() | Accessibility |
Accountability attributes | |
Benchmark:![]() | Levels at which the indicator can be useful for benchmarking:
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Further data development / collection required:![]() | This indicator cannot be accurately constructed using mental health National Minimum Data Sets because they do not include unique patient identifiers that allow links across data sets and financial reporting years. There is no proxy solution available. Construction of this indicator at a national level requires separate indicator data to be provided individually by states and territories. Development of state-wide unique patient identifiers within all mental health NMDSs is needed to improve this capacity. |
Other issues caveats:![]() |
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Source and reference attributes | |
Submitting organisation:![]() | Australian Institute of Health and Welfare on behalf of the National Mental Health Performance Subcommittee |
Reference documents:![]() | National Mental Health Performance Subcommittee (NMHPSC) 2013. Key Performance Indicators for Australian Public Mental Health Services, 3rd edn. Canberra: NMHPSC. |
Relational attributes | |
Related metadata references:![]() | Supersedes KPIs for Australian Public Mental Health Services: PI 09 – Mental health New client index, 2019 (Service level)
Has been superseded by KPIs for Australian Public Mental Health Services: PI 09 – Mental health new client index, 2021– (Service level)
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