How does the health system perform ? What is the level of quality of care across the range of patient care needs? Is it the same for everyone? Does the system deliver value for money and is it sustainable.
Care/intervention/action provided is relevant to the client's needs and based on established standards. Care, intervention or action achieves desired outcome.
Achieving desired results with cost effective use of resources. Capacity of system to sustain workforce and infrastructure, to innovate and respond to emerging needs.
The avoidance or reduction to acceptable limits of actual or potential harm from health care management or the environment in which health care is delivered.