Identifying and definitional attributes
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A code set representing the different types of services provided by SAAP agencies.
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Collection and usage attributes
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CODE 1 Crisis/short term accommodation and support
Crisis/short term accommodation and support refers to accommodation that is generally provided for up to three months. Crisis accommodation generally involves a more intensive staff/client relationship, which may include 24 hour on-site or on-call access to staff support, usually required in early stages of homelessness.
CODE 2 Medium/Long term accommodation and support
Medium/long term accommodation services are directed towards linking homeless people into generalist services in the community and a more independent living situation. The accommodation used in such services is generally provided for three months or longer and support provided is generally less intensive than that provided in crisis accommodation.
CODE 3 Day support
Day support agencies provide a range of services for homeless people on a walk in basis, eg. an agency which provides a drop in centre, showering facilities and a meals service at the location of the SAAP agency
CODE 4 Outreach service
Outreach support is support in which the contact between the SAAP agency and SAAP clients or casual clients takes place in a location other than the SAAP agency or an outlet of the agency.
CODE 5 Telephone information/referral
Telephone information/referral services provide information or referrals via the telephone and do not usually see clients face to face.
CODE 6 Agency support
Agency support refers to agencies providing support to, and representation of, other SAAP agencies. Such agencies do not generally have 'clients', but assist other agencies, eg. Council to Homeless Persons.
CODE 7 Multiple
Multiple identifies agencies that frequently use more than one service delivery model for the provision of SAAP services.
CODE 8 Other
Other refers to agencies providing services according to a service delivery model not specified.
Source and reference attributes
SAAP Data Sub Committee
Australian Institute of Health and Welfare
SAAP National Data Collection Data Dictionary, Version 2, November 2001.
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