Specialised mental health service organisation—consumer participation arrangements (formal complaints mechanism), code N
Identifying and definitional attributes | |
Metadata item type: | Data Element |
|---|---|
| Short name: | Consumer participation arrangements—formal complaints mechanism |
| METEOR identifier: | 290415 |
| Registration status: |
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| Definition: | Whether the service has developed a formal internal complaints mechanism in which complaints can be made by consumers and are regularly reviewed by a committee that includes consumers, in order to promote the participation of mental health consumers in the planning, delivery and evaluation of the service, as represented by a code. |
| Data Element Concept: | Specialised mental health service organisation—consumer participation arrangements (formal internal complaints mechanism) |