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Service event—first service contact date, DDMMYYYY

Data Element Attributes

Identifying and definitional attributes

Metadata item type:Help on this termData Element
Short name:Help on this termFirst service contact date
METEOR identifier:Help on this term270163
Registration status:Help on this term
  • Community Services (retired), Standard 01/03/2005
  • Homelessness, Superseded 10/08/2018
  • Housing assistance, Standard 23/08/2010
  • Youth Justice, Superseded 23/03/2023
Definition:Help on this term

The date on which the agency provides the first service to the client.

Data Element Concept:Help on this termService event—first service contact date

Value domain attributes

Representational attributes

Representation class:Help on this termDate
Data type:Help on this termDate/Time
Format:Help on this termDDMMYYYY
Maximum character length:Help on this term8

Data element attributes

Collection and usage attributes

Guide for use:Help on this term

Due to the considerable variation in the types of services provided in the community services sector, it is not possible at this stage to define in generic terms what will constitute the first service contact date.

Collection methods:Help on this term

For each separate service episode a separate 'Service event—first service contact date, DDMMYYYY' should be recorded.

Comments:Help on this term

This metadata item is used in calculation of measures of periods of support and duration of assistance.

Source and reference attributes

Submitting organisation:Help on this termAustralian Institute of Health and Welfare

Relational attributes

Related metadata references:Help on this term
Has been superseded by Service event—first service contact date, DDMMYYYY
  • Homelessness, Standard 10/08/2018
  • Youth Justice, Standard 15/02/2022
Is re-engineered from PDF First service contact date, version 2, DE, NCSDD, NCSIMG, Superseded 01/03/2005.pdf (14.7 KB) No registration status
Implementation in Data Set Specifications:Help on this term
All attributes +
Juvenile Justice Client file cluster
Community Services (retired), Standard 14/09/2009
Youth Justice, Superseded 24/03/2023
DSS specific attributes +
DSS specific information:

This Data Element is used in the Juvenile Justice Client file, as the date on which the person was first supervised or case managed by the juvenile justice department.

The date can be before the start of the NMDS (i.e. 1/7/00).

If the first service contact date is unknown, leave the field blank.

Business rules

The date must be before or equal to the earliest order entry date in the JJ NMDS.

The young person's age at the first service contact date (calculated using DOB) should be at least 10 years.

Merge rules

If the young person’s first service contact date has changed between previous extracts and the current extract, the latest first service contact date will be recorded.


Juvenile Justice NMDS 2007
Community Services (retired), Superseded 19/05/2010
DSS specific attributes +
Implementation start date: 01/07/2005
DSS specific information:

The date on which the juvenile justice client first comes under the supervision or case management of the juvenile justice department under a specific legal arrangement.

The date of first contact is still valid where that date falls outside the scope of the current collection.


Specialist Homelessness Services NMDS 2011
Housing assistance, Superseded 01/05/2013
Homelessness, Superseded 01/05/2013
DSS specific attributes +
Implementation start date: 01/07/2011
DSS specific information:

This data element refers to a specific provision of a service (a service event) within the service episode.

In the Specialist Homelessness Services NMDS, this data element is collected for all clients.

In the Specialist Homelessness Services NMDS, the reporting period is defined as being a calendar month. Therefore any date of the calendar month may be reported for this Data Element.

This data element is collected for the first service contact date within the reporting period. If the first service contact was also the start of the service episode, as recorded by the data element Service episode—episode start date, DDMMYYYY, then the same date will be recorded for both data elements. If the service episode is ongoing but the service event is new, then the actual date of the new service event should be recorded.

This data element should ascertain the actual date of service, not the date when the data is recorded.


Specialist Homelessness Services NMDS 2012-13
Homelessness, Superseded 01/05/2013
Housing assistance, Superseded 01/05/2013
DSS specific attributes +
Implementation start date: 01/07/2012
Implementation end date: 30/06/2013
DSS specific information:

This data element refers to a specific provision of a service (a service event) within the service episode.

In the Specialist Homelessness Services NMDS, this data element is collected for all clients.

In the Specialist Homelessness Services NMDS, the reporting period is defined as being a calendar month. Therefore any date of the calendar month may be reported for this Data Element.

This data element is collected for the first service contact date within the reporting period. If the first service contact was also the start of the service episode, as recorded by the data element Service episode—episode start date, DDMMYYYY, then the same date will be recorded for both data elements. If the service episode is ongoing but the service event is new, then the actual date of the new service event should be recorded.

This data element should ascertain the actual date of service, not the date when the data is recorded.


Specialist Homelessness Services NMDS 2013-14
Homelessness, Superseded 26/08/2014
Housing assistance, Superseded 26/08/2014
DSS specific attributes +
Implementation start date: 01/07/2013
Implementation end date: 30/06/2014
Conditional obligation: In the Specialist Homelessness Services NMDS, this item is only asked of clients.
DSS specific information:

In the Specialist Homelessness Services NMDS, this data element is collected for all clients.

This data element is collected for the first service contact date within the reporting period. If the first service contact was also the start of the service episode, as recorded by the data element Service episode—episode start date, DDMMYYYY, then the same date will be recorded for both data elements. If the service episode is ongoing but the service event is new, then the actual date of the new service event should be recorded.

This data element should ascertain the actual date of service, not the date when the data is recorded.


Specialist Homelessness Services NMDS 2014-15
Homelessness, Superseded 24/11/2016
Housing assistance, Superseded 24/11/2016
DSS specific attributes +
Implementation start date: 01/07/2014
Implementation end date: 30/06/2015
Conditional obligation: In the Specialist Homelessness Services NMDS, this item is only asked of clients.
DSS specific information:

In the Specialist Homelessness Services NMDS, this data element is collected for all clients.

This data element is collected for the first service contact date within the reporting period. If the first service contact was also the start of the service episode, as recorded by the data element Service episode—episode start date, DDMMYYYY, then the same date will be recorded for both data elements. If the service episode is ongoing but the service event is new, then the actual date of the new service event should be recorded.

This data element should ascertain the actual date of service, not the date when the data is recorded.


Specialist Homelessness Services NMDS 2015-17
Homelessness, Superseded 24/11/2016
DSS specific attributes +
Implementation start date: 01/07/2015
Implementation end date: 30/06/2017
Conditional obligation:

In the Specialist Homelessness Services NMDS, this item is only asked of clients.

DSS specific information:

In the Specialist Homelessness Services NMDS, this data element is collected for all clients.

This data element is collected for the first service contact date within the reporting period. If the first service contact was also the start of the service episode, as recorded by the data element Service episode—episode start date, DDMMYYYY, then the same date will be recorded for both data elements. If the service episode is ongoing but the service event is new, then the actual date of the new service event should be recorded.

This data element should ascertain the actual date of service, not the date when the data is recorded.


Specialist Homelessness Services NMDS 2017-19
Homelessness, Superseded 10/08/2018
DSS specific attributes +
Implementation start date: 01/07/2017
Implementation end date: 30/06/2019
Conditional obligation:

In the Specialist Homelessness Services NMDS, this item is only asked of clients.

DSS specific information:

In the Specialist Homelessness Services NMDS, this data element is collected for all clients.

This data element is collected for the first service contact date within the reporting period. If the first service contact was also the start of the service episode, as recorded by the data element Service episode—episode start date, DDMMYYYY, then the same date will be recorded for both data elements. If the service episode is ongoing but the service event is new, then the actual date of the new service event should be recorded.

This data element should ascertain the actual date of service, not the date when the data is recorded.


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