Service provider organisation—feedback collection indicator, yes/no code N
Data Element Attributes
Identifying and definitional attributes | |
Metadata item type: | Data Element |
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Short name: | Feedback collection indicator |
METEOR identifier: | 290438 |
Registration status: | Community Services (retired), Standard 10/04/2013 Disability, Standard 13/08/2015 Health, Standard 05/12/2007 |
Definition: | Whether feedback relating to services and service delivery is actively and routinely collected from clients and staff within a service provider organisation, as represented by a code. |
Data Element Concept: | Service provider organisation—feedback collection indicator |
Value Domain: | Yes/no code N |
Value domain attributes | ||
Representational attributes | ||
Representation class: | Code | |
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Data type: | Boolean | |
Format: | N | |
Maximum character length: | 1 | |
Value | Meaning | |
Permissible values: | 1 | Yes |
2 | No |
Source and reference attributes | |
Submitting organisation: | Australian Institute of Health and Welfare |
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Data element attributes | |
Collection and usage attributes | |
Guide for use: | The active and routine collection of feedback from clients and/or staff means that, as a matter of routine, the agency initiates and implements feedback mechanisms and does not rely on mechanisms such as ad hoc comments, ad hoc questionnaires, informal debriefing sessions, or similar casual arrangements. Active mechanisms include the use of periodic questionnaires that are implemented through either face-to-face interviews, by telephone or by mail, focus groups aimed at collecting feedback from the participants, established debriefing sessions, or other routine procedures the agency has in place to collect feedback. CODE 1 Yes CODE 2 No |
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Collection methods: | Record only one code. |
Source and reference attributes | |
Submitting organisation: | Palliative Care Intergovernmental Forum |
Relational attributes | |
Implementation in Data Set Specifications: | Disability services/supports outcomes cluster Community Services (retired), Standard 10/04/2013 Disability, Standard 13/08/2015 Palliative care performance indicators DSS Health, Retired 02/12/2015 DSS specific information: This information is required for the calculation of the national palliative care performance indicator number 3: ‘The proportion of palliative care agencies, within their setting of care, that actively collect feedback from patients/consumers and staff (within the workforce) relating to services and service delivery'. |